Spain Job Openings

CompuGroup Medical

IT Support Professional

Madrid

FULL TIME

October 31, 2024

Compu Group Medical delivers important software to improve health and the quality of life. We build bridges between physicians, pharmacies, health insurances, laboratories, rehab & care facilities, and hospitals and help them to optimally treat people.
We are looking for an IT Support Professional for our Global IT team, who will gives support mainly to Spain, but also to other Southern European countries.
Minimun requirements:
  • 3-year IT related qualification
  • 5 years of IT Systems Administrator work experience
  • Languages: Spanish – Fluent (C1-C2) / English – Fluent (C1-C2)
  • Microsoft Windows OS (Windows Pro/Ent 10 or higher, Windows Server 2019 or higher), Microsoft 365 suite (Office, Teams, One Drive), Microsoft Azure AD
  • Computer mastering (Microsoft SCCM / Microsoft Intune)
  • Basic Networking skills (TCP/IP, ICMP, SMB, FTP, DNS)
  • Android OS & Apple i OS
  • Virtualisation (e.g., Hyper-V, VMWare/v Sphere)
  • Excellent trouble-shooter
  • Good written and oral communication skills and able to understand and empathize with users
  • Ability to write technical but clear and understandable documentations for end-users as much as for IT colleagues & peers.
  • Soft skills: customer and service focus, conscientious and reliable, adaptability, ability to work in a team, commitment, willingness to learn
Additional requirements:
  • Additional language like French, Italian or German would be appreciated.
  • VOIP Knowledge (Cisco Unity Express / Mitel / Skype for Business / Teams / Other…)
  • Firewalling and Switching skills (Fortigate / Check Point / Cisco / Juniper / Other…)
  • Apple Mac OS
Functions:
  • Support of CGM employees end-user hardware
  • Facilitate discussions and manage projects between Group IT and the Business Unit
  • Ensure quality service delivery for IT environment at Business Unit
  • Addressing support requests submitted by CGM employees via the ticketing system
  • Assisting with projects as defined by Team Leader
  • Prepare / Assign / Retrieve hardware for new hires / leavers
  • Maintain up to date the inventory of Assets Database
  • Troubleshoot network, hardware, and software issues.
  • Server administration and maintenance
  • Render after-hours support in case of maintenance
What we offer you?
  • Permanent contract.
  • Social benefits (meal vouchers, private medical insurance). 100% covered by the company.
  • Ongoing training and development
  • Flexibility
  • Hybrid model
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