Spain Job Openings

Astellas Pharma Europe

Onsite Support Engineer - Spain

Madrid

FULL TIME

October 8, 2024

About Astellas:
At Astellas we are a progressive health partner, delivering value and outcomes where needed.
We pursue innovative science, focussing initially on the areas of greatest potential and then developing solutions where patient need is high, often in rare or under-served disease areas and in life-threatening or life-limiting diseases and conditions.
We work directly with patients, doctors and health care professionals on the front line to ensure patient and clinical needs are guiding our development activities at every stage.
Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.
We work closely with regulatory authorities and payers to find new ways to ensure access to new therapies. We deliver the latest insights and real-world evidence to inform the best decisions for patients and their care-givers, to ensure the medicines we develop continue to provide meaningful outcomes.
Beyond medicines, we support our stakeholder communities to drive initiatives that improve awareness, education, access and ultimately standards of care.
The Opportunity:
As an Onsite Support Engineer, you will perform routine maintenance and upgrades on IT systems and equipment and provide timely and effective technical support for hardware, software, and networking issues.
Working as part of the global team, you will communicate effectively with clients to understand their needs and provide appropriate solutions with exceptional customer service to clients by addressing their technology concerns promptly and professionally.
Key Activities for this role:
  • Providing comprehensive onsite technology support and services to ensure optimal performance of all IT infrastructure and systems at assigned sites.
  • Installing and configuring computer systems, i Pads, i Phones, printers, maintenance, troubleshooting, and repair of hardware and software, as well as providing excellent customer service to resolve technical issues efficiently
  • Diagnose and resolve technical issues with computers, servers, networks, and other technology components.
  • Work together with other support teams which are on-site. (e.g. Lab support, AV support)
Essential Knowledge & Experience:
  • Previous experience in a field services or similar technical support role.
  • Strong knowledge of computer hardware, software, networking, and operating systems.
  • Proficiency in troubleshooting and repair of IT equipment and systems.
  • Experience with IT Service Management, Service Desk, and Change Management processes.
  • Good Knowledge of ITIL, Service Now ITSM and Agile.
  • Fluent in written and verbal business English and native language.
Educations/Qualifications:
  • Bachelor’s degree in computer science, Information Technology, or related field, or equivalent.
Preferred Qualifications:
  • Certifications such as Comp TIA A+, Network+, or Microsoft Certified.
  • Familiarity with Microsoft products (e.g., Teams, One Drive, M365, Server Operating systems, Azure).
  • ITIL and/or Agile certifications.
Additional information:
  • This is a permanent, full-time position based in Madrid, Spain.
  • This position will require on-site work and may require occasional evening or weekend work.
  • The position may require 24/7 on-call shared with other team members
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Work Location: In person
New Job Alerts
GitHub, Inc.

Customer Success Architect III

FULL TIME

November 26, 2024

View Job Description
Inetum Spain

AI Project Manager

Madrid

FULL TIME

November 26, 2024

View Job Description
leadtech

Frontend Developer (SEO) (Full Remote within Spain)

FULL TIME

November 26, 2024

View Job Description
leadtech

Social Ads Specialist (Full remote within Spain)

FULL TIME

November 26, 2024

View Job Description
Santander

SBGM Operations Senior Analyst

Boadilla del Monte

FULL TIME

November 26, 2024

View Job Description
PROMAN Spain

Tornero/a

FULL TIME

November 26, 2024

View Job Description
Inetum Spain

Técnico Middleware - especialista implantación clarive

Madrid

FULL TIME

November 26, 2024

View Job Description
Cafento

Operario/a de almacén en Tineo

FULL TIME

November 26, 2024

View Job Description
Preply

IT support & Systems Engineer

Barcelona

November 26, 2024

View Job Description
Chiesi Farmaceutici

Senior HR Business Partner

Barcelona

November 26, 2024

View Job Description
Looking for similar job?
Pandora Jewelry

Onsite Sales Trainer

Madrid

FULL TIME

September 23, 2024

View Job Description
Ecolab

Administrative Support Trainee

Barcelona

FULL TIME

September 23, 2024

View Job Description
Amazon Spain Services, S.L.U.

International Senior HRBP, ICSF - International Central Support Functions

Barcelona

FULL TIME

September 23, 2024

View Job Description
Barcelona Supercomputing Center (BSC)

High-Performance Computing Support engineer

Barcelona

FULL TIME

September 23, 2024

View Job Description
Conduent Business Services S.L

Customer Service with Dutch and English languages – Sales Support

FULL TIME

September 23, 2024

View Job Description
Instituto Grifols SA

Operations Support Scientist

FULL TIME

September 23, 2024

View Job Description
New Job Alerts
GitHub, Inc.

Customer Success Architect III

FULL TIME

November 26, 2024

View Job Description
Inetum Spain

AI Project Manager

Madrid

FULL TIME

November 26, 2024

View Job Description
leadtech

Frontend Developer (SEO) (Full Remote within Spain)

FULL TIME

November 26, 2024

View Job Description
leadtech

Social Ads Specialist (Full remote within Spain)

FULL TIME

November 26, 2024

View Job Description
Santander

SBGM Operations Senior Analyst

Boadilla del Monte

FULL TIME

November 26, 2024

View Job Description
PROMAN Spain

Tornero/a

FULL TIME

November 26, 2024

View Job Description
Inetum Spain

Técnico Middleware - especialista implantación clarive

Madrid

FULL TIME

November 26, 2024

View Job Description
Cafento

Operario/a de almacén en Tineo

FULL TIME

November 26, 2024

View Job Description
Preply

IT support & Systems Engineer

Barcelona

November 26, 2024

View Job Description
Chiesi Farmaceutici

Senior HR Business Partner

Barcelona

November 26, 2024

View Job Description