Apply for Partner Support Representative Role at Concentrix

Spain Job Openings

Concentrix

Partner Support Representative

Barcelona

FULL TIME

October 11, 2024

Customer Service and Support

Location

Barcelona, Spain

Job Title:
Partner Support Representative (German Speaking) On Site HC05Job Description

Experience the power of a game-changing career

Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Partner Support Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

As a Partner Support Representative on our team, you will:

Provide Basic SEO optimization recommendations KW gap analysis & partner onsite search recommendations

- Content auditing - 1st pass review of Online audit results. Quality checks & feedback to audit agency as required

Highlighting key gaps on partner site and sharing partner level optimization report
Content best practice sharing & training to partners
Syndication partner onboarding process
Bug identification/ ‘content gap’/delivery delay /feedback to internal teams
Monitor use of etail toolkit execution & drive timely NPI execution
1st line support for content queries
Local language translation checks on content and KW
Track improvements and optimizations – provide ROI estimations

- Ratings & Reviews - map current landscape, best practice sharing
Partner KPI dashboard review

KPI, Performance analysis and optimization recommendations
Follow up on KPI reporting from partners regarding digital marketing execution
Track overall digital business plan execution as requested

Your qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

Are proficient or bilingual in German and advanced in English
Have good knowledge in IT and preferably storage environments
A university degree in marketing, ecommerce, business administration preferred but other degrees will be considered
Min. One year of related Online sales and/or digital content management experience
Excellent negotiation, management, and strong communication skills (verbal & written) including excellent presentation skills
Good computing literacy (Windows, Office, etc.) (Required)
Drive to Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritization

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.

What’s in it for you

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.

In this role, we offer benefits that help support your unique lifestyle:

Full time 39 hours/week contract: Indefinite
Salary 21500 euros gross/year + up to 3500 euros gross/year in bonus
Great office location in Barcelona
Friends hunting (referral) bonus
Full paid training about the company and the project you will be working on
Career development program and specialized courses

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

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