Spain Job Openings
Greystar Spain, S.L.
Recepcionista
Madrid
FULL TIME
August 27, 2024
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY
Buscamos a alguien que haga que la estancia de nuestros huéspedes sea inolvidable, brindando una experiencia excepcional y asegurando que los niveles de servicio excedan sus expectativas.
La persona seleccionada será parte del equipo de Recepción y llevará a cabo tareas administrativas y de atención al cliente para nuestros huéspedes buscando alcanzar los objetivos de ocupación y fidelidad.
JOB DESCRIPTION
- Dar soporte a la creación de una experiencia memorable para nuestros residentes excediendo sus expectativas
- Brindar todos los aspectos del servicio al cliente, incluyendo un servicio completo que anticipe y supere las expectativas de nuestros huéspedes.
- Proveer un servicio proactivo de recepción y de atención al cliente para todos los huéspedes, asegurando que todas las consultas sean atendidas de manera oportuna.
- Responder llamadas y completar las tareas asociadas o asignarlas a los equipos correspondientes para resolverlas de forma apropiada.
- Colaborar en las visitas programadas a los apartamentos.
- Asistir con los preparativos del apart hotel, incluyendo los procesos de entrada y salida de los residentes.
- Dar soporte a la gestión de eventos de las actividades de los residentes dentro de la residencia.
- Completar regularmente las actividades de Seguridad e Higiene alineadas a las políticas y procedimientos de la compañía.
- Completar otras tareas asignadas cuando fuera necesario.
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