Sweden Job Openings

Sandvik
IT Service Owner
Stockholm
FULL TIME
November 4, 2024
In this position, you manage services in the Source to Pay and Financial Plan to Report process area, ensuring efficiency and alignment with business requirements and customer expectations in terms of quality and cost. Through service review meetings, you identify opportunities and drive continuous service improvement. Furthermore, you manage internal and external stakeholders and engage in IT collaboration across our business areas and Group IT function to identify synergies and maintain the value of IT.
- Manage the delivery of contracted IT Services.
- Set up, maintain and monitor SLA’s and KPI’s.
- Contract negotiations and supplier management.
- Manage the financial and operational costs and budgets.
- Coordinate enhancement & change management or lifecycle management activities.
- Support the IT demands, projects and set up of new service offerings.
We’re looking for someone with a degree in IT or equivalent experience within a relevant function. You have a background working in a global matrix organization and a few years' experience in IT services, operations or IT business strategy development. Acting in a global environment calls for fluency in English.
- Cecilia Mickelsson, Unionen, +46 (0)70 616 90 89
- Erik Kjerf, Akademikerföreningen, +46 (0)70 616 36 72
- Linda Adamsson, Ledarna, +46 (0)70 616 03 10
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