SALES REPRESENTATIVE / SERVICE TECHNICIAN (Northern Sweden)
Would you like to work in an international environment where you will make a difference every day? We are looking for game-changers to join us as we innovate for individuals and develop the world’s most advanced assistive solutions.

At Permobil, the people who use our products come first. Our purpose is to create advanced assistive solutions that make the lives of adults and children living with disabilities more enriching. Our people are passionate about pushing the boundaries of technology to deliver innovations that improve lives. We are a sustainable and responsible business committed to continuous improvement, and our customers can trust us to provide market-leading solutions driven by insights-based clinical data.

Position Overview
We are seeking a dynamic and versatile individual to join our team as a Sales Representative / Service Technician for Northern Sweden. This unique role combines technical service expertise with proactive sales skills, ensuring our customers receive exceptional service and support.
In this position, you will be responsible for performing service work and sales of Permobil’s Power Wheelchairs and Seating Products, addressing and resolving customers' and users' technical service needs. As part of the sales aspect of the role, you will be maintaining and expanding our customer base in the Northern Sweden. Your goal will be to drive sales and service growth by building strong relationships with existing customers and identifying new business opportunities. You will find solutions to technical problems with their electric wheelchair through troubleshooting, repair and assembly and debit your service time.

Responsibilities

• Independently converting available market potential into projects and maximizing the sales in the regions of Västernorrland, Jämtland, Västerbotten and Norrbotten,
• Take full ownership of your accounts within your area of responsibility,
• Manage customer technical service in accordance with Permobil’s processes, ensuring accurate documentation in relevant systems,
• Provide expert technical assistance and trainings in the field to customers and end-users.

Key Duties

• Develop and strengthen customer relationships to ensure satisfaction and expand the customer base,
• Plan and coordinate sales activities, prepare and complete action plans, and bring the sales strategy "on the road."
• Manage your own agenda, including creating new fittings, quotes, orders, coordinating sales activities and service requests
• Achieve sales targets, support new product launches, and represent the company at trade fairs,
• Continuously improve your skills through product training and proactive engagement,
• Perform maintenance, repairs, and warranty assessments on the Permobil Product Portfolio and document your work,
• Handle customer requests, technical complaints and feedback, providing solution-based support,
• Prepare service quotes, promoting the value of Permobil’s parts and products.

Qualifications

• Technical education e.g. mechanic/electrical engineering or comparable technical apprentice education,
• High technical and practical understanding and good knowledge of electrical and mechanical engineering,
• Minimum of 3-5 years technical service / support experience, combined with a strong sales or commercial background,
• It is an advantage if you have experience with people with disabilities, either professionally or privately,
• B driving license,
• Fluency in Swedish and English,
• Good computer skills,
• Occupational Therapist or Physio Therapist education is a merit.

Who are you

You are a goal orientated and customer-focused professional with strong commercial skills and deep industry knowledge. You excel in problem-solving, ensuring smooth resolutions and satisfied customers. With great communication skills both internally and externally, you build strong relationships. Your commitment to excellence and continuous improvement drives you to deliver outstanding results and service and contribute to our success.

Why is Permobil the next step for you?

• You’ll make a difference. Every day.
  Everything we do leads to understanding and improving the lives of our users. Through our evidence-based innovation, we make a difference to people’s lives.
• You’ll make your mark as part of our future.
  We collaborate with colleagues across borders to Innovate for Individuals. The impact you make personally could lead change around the world.
• You’ll feel welcome from day one.
  We’re known for being great colleagues, who are collaborative, fun and at the cutting-edge. Everyone at Permobil cares as much as you do about making a positive difference.

Application Process
We will conduct selection continuously so send us your application today or before July 31st at the latest!
Permobil is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals.
For additional information about the position, please contact Malin Sundby, Country Manager Sweden & Denmark, malin.sundby@permobil.com
For information about the recruitment process, please contact Zivile Mitkute, Talent Acquisition Partner, zivile.mitkute@permobil.com
Please respect that we do not wish recruitment assistance or advertising, we decline calls from recruitment and advertising providers.

More about Permobil
Permobil founder Dr. Per Uddén believed that helping people achieve the greatest level of independence is a basic human right and, for over 50 years, Permobil has held fast to that belief. Permobil is a global leader in advanced rehabilitation technology, passionate about better understanding our users’ needs and improving their quality of life through state-of-the-art healthcare solutions. Today, those solutions include power wheelchairs, seating and positioning products, power assist, and manual wheelchairs.
Permobil is part of Patricia Industries, a subsidiary of Investor AB, and is headquartered in Sweden. Permobil has 1600 team members in more than 15 countries around the world. For more information regarding the company’s storied history and complete product line, visit permobil.com.