Position Title : Chief, Change Management Division
Duty Station : Geneva, Switzerland
Classification : Professional Staff, Grade P5
Type of Appointment : Fixed term, one year with possibility of extension
Estimated Start Date : As soon as possible
Closing Date : 23 October 2024
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading
UN agency in the field of migration, works closely with governmental, intergovernmental and
non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the
benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive work environment. Read more about diversity and
inclusion at IOM at www.iom.int/diversity.
Applications are welcome from first- and second-tier candidates, particularly qualified female
candidates as well as applications from the non-represented member countries of IOM. For all
IOM vacancies, applications from qualified and eligible first-tier candidates are considered
before those of qualified and eligible second-tier candidates in the selection process.
For the purpose of this vacancy, the following are considered first-tier candidates:
1. Internal candidates
2. External female candidates:
3. Candidate from the following non-represented member states:
Antigua and Barbuda; Barbados; Comoros; Congo (the); Cook Islands;
Guinea-Bissau; Holy See; Iceland; Kiribati; Lao People's Democratic
Republic (the); Madagascar; Marshall Islands; Micronesia (Federated
States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia;
Samoa; Sao Tome and Principe; Solomon Islands; Suriname; The Bahamas;
Tonga; Tuvalu; Vanuatu
Second tier candidates include:
All external candidates, except candidates from non-represented member states of IOM and
female candidates.
Context:
Under the direct supervision of the Deputy Director General for Management and Reform, the
Change Management Division supports the Leadership Team to identify priorities in
transformation initiatives and delivers on reform initiatives under the Internal Governance
Framework, in alignment with IOM’s Strategic Plan.
The Division is responsible for overseeing, supporting and monitoring, in accordance with best
practices, IOM’s organization-wide transformation investments and reform initiatives, aimed at
continuously improving organizational performance, including IOM’s contributions to the Global
Compact for Safe, Orderly and Regular Migration and the UN Sustainable Development Goals.

In addition, the Change Management Division coordinates with Departments and Offices
responsible for implementing reform initiatives throughout the organizational change cycle - from
planning and implementation through sustaining the change across all Departments, Regions,
and Country Offices, monitoring the progress, preparing and supporting personnel through
these transitions, and promoting inter-departmental collaboration, as follows:

• Support the responsible Departments and Offices to develop and deploy effective planning,

implementation, communication, reporting and change management of institutional change
initiatives agreed by IOM’s leadership, working through established governance structures and
project committees as appropriate.

• Provide technical support to the responsible departments and offices to ensure that

transformation investments individually and collectively are well coordinated, adequately
resourced, fit-for-purpose across the organization, and that obstacles in the change process are
identified in a timely fashion and resolved satisfactorily.

• Develop a convincing narrative on the overall transformation initiatives to build a collective

understanding of a case for change and to build coalitions for the change, as well as ensure that
a vision for the change is communicated worldwide and facilitating behavioural changes for
successful cultural shifts of the organization. Under the direct supervision of the Deputy Director General for Management and Reform, the
Chief, Change Management Division will lead and direct the Change Management Division
including the Internal Governance Framework Unit and Special Projects.
Core Functions / Responsibilities:
1. Support and provide advice to the Leadership Team by identifying priorities in institutional
transformation initiatives and to deliver on the reforms including on those under the Internal
Governance Framework, through sharing preliminary analysis of external assessments, UN
benchmark exercises and other relevant reports as well as proposing concrete areas that
benefit from transformation investments for consideration.
3. Set clear and measurable objectives for organizational change actions with milestones and
check their progress on a continuous basis through self-assessment; contribute to monitoring
the implementation of the change process.
4. Take actions to build a collective understanding of a case for change and to ensure that a
vision for the change is communicated widely throughout the organization, facilitating
behavioural changes for the purpose of successful cultural shifts of the organization.
5. Lead and manage the Division by providing strategic advice, guidance and supervision.
6. Organize and/or chair high-level and/or working-level meetings on the new and ongoing
reform initiatives and change management activities.

7. Develop workplans to facilitate the implementation of organizational change in the relevant
change areas.
8. Communicate and promote the benefits of organizational change at all levels in line with the
vision of the organization.
9. Participate in external and internal meetings relevant to institutional reform initiatives and
change management activities, as required.
10. Perform such other duties as may be assigned.
Required Qualifications and Experience:
Education

• Master’s degree in Public Administration, International Relations, Law, Business

Administration or a related field from an accredited academic institution with ten years of
relevant professional experience; or,

• University degree in the above fields with twelve years of relevant professional experience

Experience

• Work experience within the UN system, particularly in leading and/or coordinating institutional

reform initiatives, would be a strong advantage.

• Work experience with change management, monitoring and reporting, management of

regional/global programmes.

• Work experience managing a team and applying various leadership skills

Skills

• Proven knowledge of and experience in implementing change management principles and

methodologies at the global level.

• Having certification on change management (e.g. UNSSC Change Management) is an

advantage.

• Advanced knowledge of Microsoft Office, particularly Word, Excel and Power Point.

Languages
IOM’s official languages are English, French, and Spanish. All staff members are required to be
fluent in one of the three languages.
For this position, fluency in English is required (oral and written). Working knowledge of another
official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process,
which may include written and/or oral assessments.
Notes
Previous applicants do not need to re-apply.
1 Accredited Universities are the ones listed in the UNESCO World Higher Education Database
(https://whed.net/home.php).
Required Competencies:

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural

differences. Encourages diversity and inclusion.

• Integrity and transparency: Maintains high ethical standards and acts in a manner

consistent with organizational principles/rules and standards of conduct.

• Professionalism: Demonstrates ability to work in a composed, competent and committed

manner and exercises careful judgment in meeting day-to-day challenges.

• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly

treated. Core Competencies – behavioural indicators level 3

• Teamwork: Develops and promotes effective collaboration within and across units to achieve

shared goals and optimize results.

• Delivering results: Produces and delivers quality results in a service-oriented and timely

manner. Is action oriented and committed to achieving agreed outcomes.

• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and

innovate.

• Accountability: Takes ownership for achieving the Organization’s priorities and assumes

responsibility for own actions and delegated work.

• Communication: Encourages and contributes to clear and open communication. Explains

complex matters in an informative, inspiring and motivational way. Managerial Competencies – behavioural indicators level 3

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the

ability to carry out the Organization’s vision. Assists others to realize and develop their
leadership and professional potential.

• Empowering others: Creates an enabling environment where staff can contribute their best

and develop their potential.

• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and

communicates a clear strategic direction.

• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

IOM’s competency framework can be found at this link.
https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.p
df
Competencies will be assessed during a competency-based interview.
Other:
Internationally recruited professional staff are required to be mobile.
Any offer made to the candidate in relation to this vacancy notice is subject to funding
confirmation.
This selection process may be used to staff similar positions in various duty stations.
Recommended candidates endorsed by the Appointments and Postings Board will remain
eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in
the Professional Category of staff members.
Appointment will be subject to certification that the candidate is medically fit for appointment,
accreditation, any residency or visa requirements, and background verification and security
clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be
required for individuals hired on or after 15 November 2021. This will be verified as part of the
medical clearance process.
Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No
late applications will be accepted.
How to apply:
Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment
system, by 23 October 2024 at the latest, referring to this advertisement.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment
system. The online tool also allows candidates to track the status of their application.
Only shortlisted candidates will be contacted.
For further information please refer to: www.iom.int/recruitment
Posting period:
From 10.10.2024 to 23.10.2024
No Fees:
IOM does not charge a fee at any stage of its recruitment process (application, interview,
processing, training or other fee). IOM does not request any information related to bank
accounts.
Requisition: VN 2024 263 Chief, Change Management Division (P5) Geneva, Switzerland (58822508)
Released
Posting: Posting NC58822509 (58822509) Released