Position Title : Communications Officer (Cross-Cutting)
Duty Station : Geneva, Switzerland
Classification : Professional Staff, Grade P3
Type of Appointment : Fixed term, one year with possibility of extension
Estimated Start Date : As soon as possible
Closing Date : 30 October 2024
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading
UN agency in the field of migration, works closely with governmental, intergovernmental and
non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the
benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive work environment. Read more about diversity and
inclusion at IOM at www.iom.int/diversity.
Applications are welcome from first- and second-tier candidates, particularly qualified female
candidates as well as applications from the non-represented member countries of IOM. For all
IOM vacancies, applications from qualified and eligible first-tier candidates are considered
before those of qualified and eligible second-tier candidates in the selection process.
For the purpose of this vacancy, the following are considered first-tier candidates:
1. Internal candidates
2. Candidates from the following non-represented member states:
Antigua and Barbuda; Barbados; Comoros; Congo (the); Cook Islands;
Guinea-Bissau; Holy See; Iceland; Kiribati; Lao People's Democratic
Republic (the); Madagascar; Marshall Islands; Micronesia (Federated
States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia;
Samoa; Sao Tome and Principe; Solomon Islands; Suriname; The Bahamas;
Tonga; Tuvalu; Vanuatu
Second tier candidates include:
All external candidates, except candidates from non-represented member states.
Context:
Under the direct supervision of the Director of Media and Communications, the Communications
Officer (Cross-Cutting) will be responsible for contributing to the development and execution of
communication strategies and projects that span across various platforms including news,
campaigns, social media, internal communications, and audiovisual (AV) content. The
Cross-Global Cutting Communications Officer (P3) will play a key role in ensuring cohesive,
multi-channel communication efforts across the Organization.
This position requires close collaboration with global, regional, and country-level teams to help
ensure consistency in messaging and to amplify the Organization’s visibility on the global stage.
The role involves managing cross-cutting communication activities that align with the
Organization’s strategic priorities, enhance engagement with stakeholders, and strengthen
internal and external outreach efforts.

Core Functions / Responsibilities:
News and Media Relations

• Manage, develop and disseminate news content, including press releases, statements, and

feature articles, that reflect the Organization’s work and impact.

• Maintain strong relationships with global media outlets, journalists, and news agencies to help

ensure widespread coverage of the Organization’s activities.

• Coordinate with regional and country offices to source and share stories that highlight the

Organization’s work in various regions, ensuring consistency in messaging.

• Serve as a point of contact for media inquiries, providing accurate and timely responses and

organizing media briefings and interviews as necessary. Campaign Development and Execution

• Further develop and implement global campaigns that align with the Organization’s strategic

priorities and highlight key themes and initiatives.

• Collaborate with internal stakeholders to develop campaign objectives, target audiences, and

messaging, ensuring alignment with organizational goals.

• Coordinate with the Social Media and AV teams to create integrated, cross-channel campaigns

that utilize both digital and traditional media.

• Monitor the effectiveness of campaigns, using analytics and feedback to assess reach,

engagement, and impact, and recommend adjustments to strategies as needed. Social Media Management

• Provide expert technical support for the execution of a global social media strategy that

enhances the Organization’s online presence and engagement.

• Recommend improvements that ensure a consistent voice, brand identity, and alignment with

broader communication objectives.

• Collaborate with the Social Media team to assist in creating platform-specific content, including

posts, videos, and infographics, tailored to diverse audiences.

• When required, monitor social media conversations, trends and sentiment, and recommend

responses to opportunities and challenges that maintain a positive online reputation. Internal Communications

• Maintain clear, consistent, and effective information flow between Headquarters, Regional

Offices, and Country Offices through internal communication processes.

• Assist in the production of internal communication materials such as newsletters, intranet

content, and internal announcements that ensure organizational cohesion.

• Work closely with internal stakeholders to ensure key messages are communicated effectively

across all levels.

• Help organize internal campaigns and events, including town halls and staff engagement

activities, that keep employees informed and motivated.

Audiovisual (AV) Content Production

• Follow up on high-quality AV content, including videos, documentaries, and multimedia

presentations, that showcase the Organization’s work.

• Collaborate with internal teams and external vendors to create engaging and impactful

audiovisual materials that support campaigns, events, and news stories.

• Liaise with Director of DMC regarding adherence of AV content to the Organization’s brand

guidelines and broader communication goals. Cross-Channel Communication Coordination

• Work closely with regional and country offices to align communication efforts, providing

guidance and support to ensure consistency and coherence.

• Recommend protocols for content sharing and collaboration across teams to enhance the

efficiency and impact of communication efforts. Monitoring, Evaluation, and Reporting

• Support in the implementation mechanisms to measure the effectiveness of communication

activities across all channels.

• Regularly analyze communication data and metrics to assess audience engagement, message

reach, and overall impact.

• Provide detailed reports on the performance of news, campaigns, social media, internal

communications, and AV content, identifying areas for improvement and recommending
strategic adjustments.

• Use insights from monitoring and evaluation to help inform future communication strategies

and the enhancement of overall communication effectiveness. Required Qualifications and Experience:
Education

• Master’s degree in Communications, Journalism, Public Relations, Digital Media, or a related

field from an accredited academic institution with five years of relevant professional experience;
or,

• University degree in the above fields with seven years of relevant professional experience.

Experience

• Proven experience in managing cross-cutting communication strategies that include news,

campaigns, social media, internal communications, and AV content; and,

• Experience with social media management, analytics, and content creation for digital

platforms. Skills

• Strong writing, editing, and content development skills, with a demonstrated ability to craft

clear, compelling messages for diverse audiences; and,

• Ability to manage multiple priorities and work under tight deadlines in a fast-paced

environment.

Languages
IOM’s official languages are English, French, and Spanish. All staff members are required to be
fluent in one of the three languages.
For this position, fluency in English is required (oral and written). Working knowledge of another
official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process,
which may include written and/or oral assessments.
Notes
1 Accredited Universities are the ones listed in the UNESCO World Higher Education Database
(https://whed.net/home.php).
Required Competencies:
Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural

differences. Encourages diversity and inclusion.

• Integrity and transparency: Maintains high ethical standards and acts in a manner

consistent with organizational principles/rules and standards of conduct.

• Professionalism: Demonstrates ability to work in a composed, competent and committed

manner and exercises careful judgment in meeting day-to-day challenges.

• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly

treated. Core Competencies – behavioural indicators level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve

shared goals and optimize results.

• Delivering results: Produces and delivers quality results in a service-oriented and timely

manner. Is action oriented and committed to achieving agreed outcomes.

• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and

innovate.

• Accountability: Takes ownership for achieving the Organization’s priorities and assumes

responsibility for own actions and delegated work.

• Communication: Encourages and contributes to clear and open communication. Explains

complex matters in an informative, inspiring and motivational way.IOM’s competency framework can be found at this link.
https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.p
df
Competencies will be assessed during a competency-based interview.
Other:
Internationally recruited professional staff are required to be mobile.
Any offer made to the candidate in relation to this vacancy notice is subject to funding
confirmation.

This selection process may be used to staff similar positions in various duty stations.
Recommended candidates endorsed by the Appointments and Postings Board will remain
eligible to be appointed in a similar position for a period of 24 months.
The list of NMS countries above includes all IOM Member States which are non-represented in
the Professional Category of staff members.
Appointment will be subject to certification that the candidate is medically fit for appointment,
accreditation, any residency or visa requirements, and background verification and security
clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be
required for individuals hired on or after 15 November 2021. This will be verified as part of the
medical clearance process.
Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No
late applications will be accepted.
How to apply:
Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment
system, by 30 October 2024 at the latest, referring to this advertisement.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment
system. The online tool also allows candidates to track the status of their application.
Only shortlisted candidates will be contacted.
For further information please refer to: www.iom.int/recruitment
Posting period:
From 17.10.2024 to 30.10.2024
No Fees:
IOM does not charge a fee at any stage of its recruitment process (application, interview,
processing, training or other fee). IOM does not request any information related to bank
accounts.
Requisition: VN 2024 621 Communications Officer (Cross-Cutting) (P3) Geneva, Switzerland (59213444)
Released
Posting: Posting NC59213445 (59213445) Released