Functional Consultant & Project Manager (Switzerland - Hybrid)

About BLP Digital

We are a rapidly growing ETH and HSG spin-off, revolutionising ERP automation with our leading machine learning solution. In the past few months, we have grown from 12 to 48 enthusiastic and talented team members and opened our second office in Zurich. More than 190 clients, including some Fortune 500 companies, across over 20 countries, already trust our innovative process automation. We are proud to be fully self-financed. Do you want to be part of a dynamic team and proactively contribute to our success?

Location: This is a full-time position with on-site presence at our office in central Zurich, Switzerland.

Job Description

Are you a versatile professional with a technical or business background who enjoys working in a customer-facing role? We are looking for a talented and motivated individual for the Functional Consultant & Project Manager role, who will significantly contribute to the success of our Software-as-a-Service solution. If you are passionate about technology, thrive in a fast-paced environment, and want to be at the forefront of automation innovation, this is the perfect career opportunity for you.

Key Responsibilities:

• Collaborate with the sales team and customers to understand client-specific requirements and design tailored implementation plans aligned with their needs.
  
• Lead and manage the entire implementation process, ensuring smooth delivery and a high level of customer satisfaction.
  Work closely with our development team to tackle technical challenges, adapt the system to customers’ unique workflows, and ensure successful integration with their existing systems.
  
• Act as the primary point of contact for customers during the implementation phase, providing regular updates and addressing any queries or issues that may arise.
  
• Capture suggestions for new features and log them in the backlog.
  

Requirements:

• Master's degree in Finance & Accounting, Business Administration, Computer Science, or a related field.
  
• Excellent project management skills, with the ability to manage multiple projects simultaneously.
  
• At least 2 years of experience in technical implementation, project management, consulting, software development, or a similar field.
  
• Excellent communication and presentation skills, both verbal and written.
  
• Customer-focused approach, with a commitment to delivering exceptional service.
  
• Fluency in both English and German, spoken and written.
  
• Basic understanding of IT infrastructure, ERP systems, and cloud-based Saa S solutions is an advantage.
  

Benefits:

• The best of both worlds: work closely with experts from both technical and business fields.
  
• Work with innovative technologies and help revolutionise ERP process automation with us.
  
• As a self-financed startup, we make decisions, not investors.
  
• Take responsibility, contribute to our success, and be part of something big.
  
• Generate sustainable value for our customers through your work.
  
• A collaborative team environment that fosters high performance.
  
• Fast career growth and an attractive bonus system, including company shares.