About the Role

Your Responsibilities

• Oversee, manage and coordinate Corporate IT projects to ensure specifications and needs are met to time and quality
• Monitor and adjust the pipeline of Corporate IT projects and service demand and manage capacity, scheduling, and prioritization in conjunction with the Head of IT
• Prepare cost and budget analysis of internal and external spend
• Generate, analyze, and distribute customer service reports internally and gather feedback on performance of the Corporate IT service
• Develop, recommend, and implement with internal stakeholders’ Corporate IT services during the preparation of business agreements incl. testing and user support post-implementation
• Forecast emerging Corporate IT demand with Genedata’s scientific, technical, and business teams

Skills & Experience

• Minimum B.S. in Computer or Life Sciences or equivalent
• 3+ years related Project Management experience in IT, software, services, some exposure to IT service management and ticketing systems (such as JIRA service management) and/or experience of working with IT service engineers/technical expert teams and/or familiarity with Windows and Linux environments
• Good understanding of IT operations & processes (services desks, ITIL etc.) is advantageous
• Ability to collaborate in a cross-functional environment
• Skilled in time management with the ability to prioritize goals and successfully complete implementation projects meeting KPIs
• Strong written and verbal communication skills in English, German is a plus