Family Description

Sales (SA) covers end-to-end sales to customers and advocates customer intimacy. Comprises selling of products, services and solutions, and building and maintaining relationships with customers and potential customers. Contains management of customers, partners, and accounts while focusing either on a specific target group, specific products, services, solutions, or a territory.Note: population would be under the sales incentive plan.

Subfamily Description

Account & Cust. Relatnshp Mgmt-CSP (RMC) comprises the creation and development of profitable relations with customers (incl. multi-geographic customer businesses) or new businesses through direct customer interface for a profiled customer base by implementing a strategy for a specified customer account, products, services, or solutions. Contains management of customer interactions and driving of sales for Nokia's offering. Covers creation of sales channels to grow new businesses in completely new prospects / markets and / or existing accounts targeting new revenue streams. Contains conduction of end-to-end business management (sales and delivery) for all customers and opportunities within the responsible scope.

• Accountable for Taiwan markets across multiple CNS portfolios and, carrying CNS specific targets.
• Identifies and develops strategic business opportunities by anticipating and interpreting market / technology / business trend as well as based on customer's strategy and Nokia's CNS portfolio.
• Establishes a long-term relationship with customer's senior executives based on strong business and professional expertise to enhance business partnership and alignment.
• Strongly drives sales cases by effective orchestration of sales, pre-sales and other functions based on in-deep organisational understanding (Mode of Operations, processes, etc), and develops competitive and innovative offers that deliver significant value to customers and Nokia.
• Actively participates in and contributes to pricing strategy and contract negotiations which generate mid / long-term business impact.
• Actively contributes to process / product / service improvements that create competitive advantage and organisational capability.
• Significantly influences the Lo A process from business and commercial perspective.
• Solves highly complex challenges and develops original and innovative sales approaches which bring broad business impact (EG finding innovative solutions for complex multi-geographic customer businesses that lead to upgraded sales).
• Drives thought leadership, the shaping of sales strategy and senior management advice within the area of expertise, typically with global, sometimes organisation wide leverage.
• Leads cross-domains business team in a defined scope (account, portfolio, geography, etc) with significant resource requirements, risk and complexity.

Impact

Impact is short to medium term and influences business unit results and/or customer relationships. Accountable for setting function/program goals, managing cost performance and ensuring achievement through people and processes. Decisions and actions will normally impact business, program, project, function. Predominant authority for development of new products, processes, standards or operational plans based upon business strategy.

Scope & Contribution

Managerial/Supervisory: Translates strategy into actionable programs, operations or activities. Clear strategic elements. Authorised to take decisions within responsibility area. Involved with and responsible for integrating or coordination with other businesses or functions. May include geographic coordination of functions or global functional/unit.

Innovation

High degree of independence within agreed policies, targets and budgets. Problem solving generally requires research and creative thought. Develops and applies new, innovative approaches to complex or infrequently occurring problems. Formulates operational guidelines. Ensures immediate working environment encourages innovation. Stretches beyond comfort zone to support a variety of senior roles and deliver business value in changing business environments.

Communication

Operates mostly at the senior level of the business with a global mindset and in many different environments (e.g. outside of home country, new business unit/entity, different cultures).Negotiates and compromises to influence internal and external parties who may have conflicting objectives to accept concepts, practices and approaches. Requires communication with senior executive leadership ( internal / external) and creation of a collaborative working environment e.g. in engaging and inspiring manner

Knowledge & Experience

Management experience across several functional areas or businesses. Mastery of a specific professional discipline combining deep knowledge of theory and practice or expertise across several different disciplines within a function. Command of content of sub function. Recognised thought leader. Typically requires 10-12 years extensive relevant experience and/or a graduate / postgraduate equivalent degree. Ph D degree would normally be expected in R&D stream.

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.