Field Service Engineer-Winbond-Taichung(147321)

Functional area: Customer Service

Country: Taiwan

City: Taichung

Company name: Edwards Technologies Ltd

Date of posting: Sep 19, 2024

The Role

• Carry out the installation, commissioning, planned maintenance, trouble shooting and field support.

• Understand customers' requests and feedback to Field Service Team Leader.

• Provide regular reports and status of activities.

• Work both as part of a team and on your own, self motivated and self disciplined and a customer sensitive approach to work is required.

• Working in the areas of electro-mechanical assembly and fitting, electrical/PLC controls and electronics will be required.

• Actively participate in ongoing improvement in the standard of our health, safety and loss control management systems.

What we expect of you?

• Experience in field service activities would be an advantage.

• Experience of working with Computers with specific knowledge of Microsoft Office software.

• Understanding of engineering drawings, both electrical and mechanical, and schematic layouts is essential.

• Inter-personal and communication skills are required in order to build sound relationships with customers.

• good understanding in a relevant engineering discipline.

What you can expect from us?
1. In conjunction with the Edwards rules and practices, support on site customers in order to ensure customers satisfaction with Edwards products and service support.
2. Work with the other field service engineers and the other departments of the organisation in order to ensure the success and the consistency of the Company’s objectives

About Edwards
Edwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems and related value-added services. Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells. They are also used within an increasingly diverse range of industrial processes including power, glass and other coating applications; steel and other metallurgy; pharmaceutical and chemical; and for scientific instruments in a wide range of R&D applications.
Edwards has over 4,000 employees worldwide engaged in the design, manufacture and support of high technology vacuum and exhaust management equipment. Edwards has state-of-the-art manufacturing facilities in Europe, Asia and North America.