Company Overview

• PREP is a leading provider of IELTS courses, successfully helping students achieve their highest potential in English proficiency exams across Vietnam. Now expanding to Thailand, our mission is to provide high-quality education, deliver exceptional educational services and personalized learning experiences to empower Thai students to succeed in their academic and professional goals. We are excited to build a dedicated team in Thailand to continue this journey of excellence.
• Linkedin: https://www.linkedin.com/company/prepvn/

Job Description
We are seeking dynamic and motivated Admissions Service Executives (3) to join our Learner Service Department. The Admissions Service Executives will play a crucial role in guiding prospective students through the admissions process, providing information about our courses, and ensuring a smooth and supportive experience from initial inquiry to enrollment.

• Position: Admissions Service Executive
• Department: Learner Service Department
• Reports to: Learner Service Manager
• Location: Bangkok, Thailand
• Type: Full-Time
• Working hours: 5 days per week
• Salary (excl. commission): ฿15,000 – ฿28,000 (negotiable)

Key Responsibilities
Prospective Student Engagement:

• Respond to inquiries from prospective students via phone, email, chat, and in-person.
• Provide detailed information about Prep Edu’s courses, including course content, schedules, fees, and benefits.

Admissions Process Management:

• Assist prospective students with the application process, ensuring all required documentation is complete and submitted in a timely manner.
• Evaluate and assess student applications, providing feedback and guidance as needed.

Relationship Building:

• Build and maintain strong relationships with prospective students, addressing their concerns and providing ongoing support.
• Follow up with prospective students to ensure a high conversion rate from inquiry to enrollment.

Collaboration and Coordination:

• Work closely with the Learner Service Manager and other team members to develop and implement effective admissions strategies.
• Collaborate with the marketing department and other departments to support promotional activities and events aimed at increasing student enrollments.

Data Management and Reporting:

• Maintain accurate records of all student inquiries, applications, and enrollments in the CRM system.
• Prepare regular reports on admissions activities, conversion rates, and other key metrics.

Requirements
Language Skills:

• Excellent communication skills with the ability to explain complex information clearly and concisely.
• Prefered: Proficiency English (IELTS 5.5 or equivalent).

Experience:

• Bachelor’s degree in Education, Marketing, Business Administration, Communications or a related field.
• Minimum of 2 years of experience in admissions, student recruitment, or a related role, preferably within the education sector.
• Experience with CRM systems and data management is a plus.
• Preferred: Demonstrated track record improving sales performance.

Skills and Competencies:

• Strong interpersonal and communication skills, with the ability to engage and inspire prospective students.
• Excellent organizational skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in Google sheet, Google doc, excel…
• Passionate about education and helping students achieve their goals.
• High level of professionalism and a positive attitude.
• Adaptability and problem-solving skills.
• Open to Thai nationals

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive health insurance.
• Opportunities for professional development and career advancement.
• Supportive and collaborative work environment.
• Annual Increment (As per company policy).
• Bonus (As per company policy).
• Leave Entitlement (AL, SL, etc.).
• Entertainment Events.

Applications:

• Send CV via email: natnicha@prepedu.com
• Email Title: Admissions Service Executive - Thai Market

Job Type: Full-time
Pay: ฿15,000.00 - ฿28,000.00 per month
Ability to commute/relocate:

• กรุงเทพมหานคร: Reliably commute or planning to relocate before starting work (Preferred)