We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.
At Nespresso, our mission is to create the highest quality, most sustainable cup of coffee. By caring for our employees, our farmers, the environment and our customers, we are dedicated to connecting our community with the best possible products and customer experiences.

Nespresso Thailand is a young and fast growing market and we are looking for experienced Coffee Specialist who would play a key role be an ambassador of the Nespresso Brand at the Boutique and deliver the highest possible customer service through every interaction in keeping with our premium image and positioning.


POSITION SNAPSHOT
Location: Mega Bangna Boutique
Company: Nespresso
Full-time
1+ year of experience as Sales Assistant in Retail industry, especially with coffee/beverage product


A DAY IN THE LIFE…

• Welcome the Boutique clientele and identify their needs
• Ensure that the Boutique is clean (well-ordered, correct equipment, properly presented)
• Work in shifts and fulfill ones role and expectations.
• Contribute to the management of inventories, stocks and cash
• Participate in regular team briefings, meetings and on the job coaching sessions organized by the Boutique manager or team leader
• Advise both prospects and Club members on Nespresso products and Services
• Inscribe new Boutique customers, open their account, present the Boutique and Club services, and assist them in their selection during their first purchase
• Initiate Club members to the art of coffee tasting and develop their curiosity about our full range of products
• Maximize the sale of all the Nespresso products presented in the Boutique (coffee, machines ,accessories)
• Actively manage the database on a daily basis and permanently update customer records

ARE YOU A FIT?

• Customer & Service Oriented
• Demonstration and Presentation Skills
• Punctuality and discipline
• Excellent Presentation, Communication & Interpersonal Skills
• Self driven and entrepreneurial
• Strong Team player
• Pleasing personality as an ambassador of Nespresso (Premium positioning)
• Proactive and responsive to anticipate and fulfill customer needs

People are at the heart of our success - all 14,000 of them for Nespresso globally. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together