As a Senior Executive, Key Account Management, you will play a pivotal role in fostering and nurturing strong relationships with our valued e-commerce and social commerce clients at Any Mind Thailand. Your responsibilities will encompass strategic account planning, client relationship management, and driving business growth. You will work closely with clients to understand their evolving needs, identify opportunities for expansion, and ensure seamless delivery of our solutions.

What You'll Do

Client Relationship Management:

• • Build and maintain strong relationships with key accounts, acting as the primary point of contact.
  • Proactively address client inquiries, concerns, and requests.
  • Regularly engage with clients to understand their evolving business needs and objectives.
  • Collaborate with cross-functional teams to ensure seamless delivery of products and services.

Account Growth and Retention:

• • Identify opportunities for account expansion and upselling.
  • Develop and implement strategies to maximize client satisfaction and retention.
  • Analyze account performance metrics and develop action plans to address areas of concern.
  • Proactively mitigate potential risks to client relationships.

Strategic Planning:

• • Collaborate with clients to develop key account strategies aligned with their objectives.
  • Conduct market research and analysis to identify industry trends and opportunities.
  • Develop comprehensive account plans outlining objectives, strategies, and tactics.

Who You Are

• • Bachelor's degree in Business Administration, Marketing, or a related field
  • 3+ years of experience in Key Account Management or a related field
  • Proven experience in client-facing roles and developing marketing campaigns
  • Strong written and verbal communication skills
  • Excellent organizational skills and attention to detail
  • Proven track record of meeting or exceeding quotas and receiving positive customer feedback
  • Relevant professional certifications (preferred)

Why You'll Love It

• • Competitive Salary
  • Performance Review ( 2 times per year )
  • Performance Bonus ( 1 time per year from 0.5-month to 3-month salary amount )
  • Annual Paid Leave
  • Compassionate Leave
  • Health Insurance
  • Social Security
  • Discount for Fitness Gym at Em Quartier
  • Monthly Birthday Celebration
  • Monthly, Quarterly, Annual MVP Awards (prizes up to 8,000USD)
  • Creative office at Em Quartier
  • Work in professional and dynamic environment
  • Good chance to explore new trends in a digital market
  • Opportunity to learn most advanced advertising technology platforms
  • No fixed day for promotion - Perform well and get promoted anytime!