Answer calls and respond to emails.
Provide customers with product and service information.
Handling customer enquiries and solving problems concerning company services and products.
Update existing customer information.
Process of claim services.
Route calls to appropriate team.
Follow up customer calls untill completion and the members are always informed of the progress.
Must Have Bachelor degree or higher level in related fields.
Preferably 2-3 years experiences in service industry.
Good communication and telephone skills (listening, comprehension, explaining).
Good written and verbal skills in both Thai and English.
Able to work under pressure.
Allianz Ayudhya Job Level: Professional Location: Bangkok, TH, 10330 Area of Expertise: Customer Services & Claims Unit: Allianz Thailand Employing Entity: Allianz Ayudhya General Insurance Pcl. Job Type: Full-Time Remote Job: Hybrid working Employment Type: Permanent ID: 52323 Position Cluster: Non-Executive
Job skills required: English