Turkey Job Openings
FOREO
Customer Care Assistant (Part-time or Intern)
Istanbul
FULL TIME
November 15, 2024
Location: Istanbul(AVR), Turkey
In our Swedish beauty-tech company, we are always eager for the next big thing, whether it's a revolutionary high-tech beauty product or an unconventional way to work smarter. If you're passionate about pushing boundaries and redefining norms, you might be just the person we’re looking for.
REQUIREMENTS
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Customer service experience is a plus
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Able to handle interactions via email and, handle order processing
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Provide a highly professional consumer experience by collaborating with consumers through various communication channels
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Solve customer complaints and inquiries in a courteous and tactful manner while providing clients with accurate, timely and professional answers
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Resolve consumer issues and complaints by identifying the cause of the problem and selecting the best solution
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Establish a customer relationship with consumers
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Use customer feedback and communicate with other teams to create better customer service
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Proactive sales approach in every interaction with consumers to discover new sales opportunities
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Receive orders from B2C platforms and coordinate order status, dispatch date, product availability and communication with customers when needed
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Communicate effectively with the logistics department regarding order status
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Support the sales team in their day-to-day operations and seeking new sales opportunities
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Participate in marketing campaigns, track leads, and take advantage of cross-selling opportunities
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All other activities according to Supervisor request on behalf of job position requirements
WHY FOREO?
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You will work for a global beauty and well-being brand that is the fastest-growing in its industry
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You will be encouraged to bring fresh ideas to the table and experiment daily
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You will become part of a highly skilled and experienced international team
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You will participate in global and local campaigns and be able to influence their success
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You will profit from a creative, knowledge-sharing, and stimulating environment
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You will have the possibility to grow and have the opportunity to take the most optimal roles and responsibilities in a fast-growing environment
If we raised your interest and you think you might be a perfect match for our company, send your CV in English.
Please note that only shortlisted candidates will be contacted.
All applications will be considered under the terms and conditions of confidentiality in accordance with the regulations of personal data protection.
www.foreo.com
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