Turkey Job Openings
lalamove
Customer Service Associate
Istanbul
CONTRACT
September 20, 2024
Lalamove (https://www.lalamove.com) is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1800+ employees spread across Asia and LATAM, and has grown tremendously since.
Currently, we are launching our service to Turkey and we are seeking several Customer Service Associates.
Office location: Sisli, Istanbul
What You’ll Do:
- Serve as the first point of contact for incoming customer inquiries and requests, via phone, email, and chat
- Support frontline CS operation teams to ensure operational excellence and excellent customer service.
- Troubleshoot and resolve technical issues, working cross-functionally with other teams as needed
- Produce accurate reports, identify root causes, and come up with relevant action plans to address the gaps in relation to the team, department KPIs and service quality standards.
- Complete ad-hoc assignments from CX Functional team.
- Initiate projects that will help improve customer satisfaction and address business requirements (ABR, contact ratio, etc.)
Requirements:
- Advanced skill in Excel & Power Point
- Good Communication Skills in both Turkish and basic communication in English
We regret to inform you that this job opportunity is no longer available as it has expired
New Job Alerts
Outscal Technologies
International Treasury Professionals
Istanbul
November 19, 2024
View Job Description
Outscal Technologies
Retail Operations Analytics and Planning Professionals
İzmit
November 19, 2024
View Job Description
United Nations Development Programme (UNDP)
Media Mapping Consultant, Home-based
Istanbul
November 19, 2024
View Job DescriptionLooking for similar job?
Trendyol
Trendyol Express-Customer Experience Development Professionals(Cargo)
Tuzla
FULL TIME
September 19, 2024
View Job Description
Hewlett Packard Enterprise
Technical Remote Support Specialist for Enterprise Customers
Istanbul
FULL TIME
September 23, 2024
View Job Description
Shangri-La Hotels
Customer Sales Supervisor (Reservation) (170173)
Istanbul
FULL TIME
September 18, 2024
View Job DescriptionNew Job Alerts
Outscal Technologies
International Treasury Professionals
Istanbul
November 19, 2024
View Job Description
Outscal Technologies
Retail Operations Analytics and Planning Professionals
İzmit
November 19, 2024
View Job Description
United Nations Development Programme (UNDP)
Media Mapping Consultant, Home-based
Istanbul
November 19, 2024
View Job Description