Turkey Job Openings

lalamove

Call Center Agent

Istanbul

CONTRACT

September 23, 2024

Lalamove (https://www.lalamove.com) is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1800+ employees spread across Asia and LATAM, and has grown tremendously since.

Currently, we are launching our service to Turkey and we are seeking several Customer Service Associates.

Office location: Sisli, Istanbul
What You’ll Do:
    • Serve as the first point of contact for incoming customer inquiries and requests, via phone, email, and chat
    • Support frontline CS operation teams to ensure operational excellence and excellent customer service.
    • Troubleshoot and resolve technical issues, working cross-functionally with other teams as needed
    • Produce accurate reports, identify root causes, and come up with relevant action plans to address the gaps in relation to the team, department KPIs and service quality standards.
    • Complete ad-hoc assignments from CX Functional team.
    • Initiate projects that will help improve customer satisfaction and address business requirements (ABR, contact ratio, etc.)

Requirements:
    • Advanced skill in Excel & Power Point
    • Good Communication Skills in both Turkish and basic communication in English
New Job Alerts
Yemeksepeti

Tax Specialist - Hybrid

Istanbul

FULL TIME

November 19, 2024

View Job Description
Yemeksepeti

Partnerships and Retail Media Executive

Istanbul

FULL TIME

November 19, 2024

View Job Description
Mieko Bilgi Teknolojileri Anonim Şirketi

Satış Danışmanı

Pendik

FULL TIME

November 19, 2024

View Job Description
United Nations Development Programme (UNDP)

Media Mapping Consultant, Home-based

Istanbul

November 19, 2024

View Job Description
World Business Lenders, LLC

REO Asset Supervisor - Turkey, Izmir

İzmir

FULL TIME

November 19, 2024

View Job Description
ZF

Financial Controller

November 19, 2024

View Job Description
Coensio

Product Management Intern

Beyoğlu

PART TIME

November 19, 2024

View Job Description
Looking for similar job?
lalamove

Support Caller

Istanbul

CONTRACT

August 13, 2024

View Job Description
HITACHI ENERGY TURKEY ELEKTRIK SANAYI ANONIM SIRKETI

Factory IT/OT Specialist - Dilovası Core Manufacturing Center

İzmit

FULL TIME

August 16, 2024

View Job Description
Media-Saturn Deutschland GmbH

Gebze Center - Müşteri Hizmetleri Danışmanı

İzmit

August 30, 2024

View Job Description
Atlas Copco Makinalari Imalat AS

Business Controller PTBA Turkiye Customer Center

Istanbul

August 19, 2024

View Job Description
Dental Support Turkey & Health Support Turkey

Sağlık Turizmi Call Center Satış Personeli

Antalya

FULL TIME & PART TIME

September 4, 2024

View Job Description
FIRST CONTACT SERVICE ILETISIM HIZMETLERI A.S

Call Center Customer Representative

Ankara

FULL TIME

September 12, 2024

View Job Description
See What’s New: lalamove Job Opportunities
lalamove

Content Executive (Marketing)

Istanbul

FULL TIME

November 11, 2024

View Job Description
lalamove

Senior Accountant

Istanbul

FULL TIME

October 17, 2024

View Job Description
lalamove

Assistant Manager

Istanbul

FULL TIME

October 15, 2024

View Job Description
lalamove

Customer Service Associate

Istanbul

CONTRACT

September 20, 2024

View Job Description
lalamove

Driver Operations Manager / Lead

Istanbul

FULL TIME

September 2, 2024

View Job Description
View More Jobs by lalamove
New Job Alerts
Yemeksepeti

Tax Specialist - Hybrid

Istanbul

FULL TIME

November 19, 2024

View Job Description
Yemeksepeti

Partnerships and Retail Media Executive

Istanbul

FULL TIME

November 19, 2024

View Job Description
Mieko Bilgi Teknolojileri Anonim Şirketi

Satış Danışmanı

Pendik

FULL TIME

November 19, 2024

View Job Description
United Nations Development Programme (UNDP)

Media Mapping Consultant, Home-based

Istanbul

November 19, 2024

View Job Description
World Business Lenders, LLC

REO Asset Supervisor - Turkey, Izmir

İzmir

FULL TIME

November 19, 2024

View Job Description
ZF

Financial Controller

November 19, 2024

View Job Description
Coensio

Product Management Intern

Beyoğlu

PART TIME

November 19, 2024

View Job Description