What you’ll do

Ensure that Vodafone Integration Services Up & Running with pro-active perspective on production.


This Position is accountable for managing all of the integration applications
(Tibco , Osm , Netmera, etc ,Kafka Applications and databases , Cloud Services for Postpaid&Prepaid customers etc), BTK services (Mernis etc) ), also responsible for all integration related actions of new projects.and resolving customer incidents or requests during the daily operations.

• 
  To ensure the successful ongoing operation and coordination of related Integration Services.
• As a service owner, to have end to end ownership of the Vodafone customer experience, the quality of service performance and the processes supporting the product/service.
• Responsible of daily operational activities and availibility of systems.
• Investigating problems, finding root cause of the problems.
• Deployment of new products and services.
• Implementing change management processes and user requests.
• Periodic monitoring of systems for performance bottlenecks.
• Performance tuning of applications to ensure business needs and agreed SLAs are met.
• Responsible for reporting to stakeholders on product performance and supplier/partner performance.
• Incident and error handling for application errors.
• Ownership of capacity planning to secure availability and performance of the platforms and systems against forecasted growth and demand.
• Customer oriented.
• Excellent skills in Communication and Stakeholder Management
• Analyse new/upcoming technologies and to evaluate their impacts on current systems/environment
• Provide assistance in new projects during following stages : designing, initiation, operation
• Quality assurance of new and existing Order Releted and Integration Related Services
• Assurance of predefined KPIs.
• Create necessary alarms for new projects
• Responsible for configuring, maintaining, troubleshooting and monitoring any issues for Order Management (OSM), Tibco sytems and Installation and configuration of Weblogic, Websphere and Load Balancer.
• Ownership of capacity planning to secure availability and performance of the platforms against forecasted growth and demand.
• Ownership of the product/service functionality to ensure it meets operational needs for performance management and reporting.
• Ensure that, business processes to support and manage the service are developed, rolled out are not impacted adversely by any changes to the product/service
• Introduce Best Practice Policies and Guidelines relating to products, licensing and support.
• Accountable for improving operating costs for the product/service.
• Ensure that VF HSE&W procedures are implemented and works carried out in compliance with local HSE regulations.
• Ensure that work associated risks are assessed and reduced so far as is reasonably practicable
• Comply with VFTR’s information security policy, standards and procedures, available under Intranet / Corporate Security Library,
• Report all suspected security and/or policy breaches, potential security risks to VF TR Corporate Security,
• Protect VF TR’s information assets from unauthorized access, disclosure, modification, destruction or interference,
• Protect user accounts and associated passwords , and accept accountability for any actions performed via usage of those accounts.

Who you are

• Bachelor’s degree from Computer, Electronics and other related fields.
• Technical qualifications:

o High Level Experience on OSM applcation is a plus ( Min +7 Year)
o High Level Experience on Tibco application is a plus ( Min +7 Year)
o High Level knowledge of Cloud Services , Openshift platforms , Microservices vs. ( Min +7 Year)
o Significant experience in using SQL , PL/SQL ,Post Gre Sql .(Min +10 years)
o Significant experience in UNIX and shell scripting. (Min +10 years)
o Ability to use analytical, network security, network monitoring, and administration software programs.
o Ability to use Jenkins, RPA,UC4 and HPOO automation tools knowledge and experience at least +5 year
o High Level knowledge of App Dynamics,Grafana,Kibana Tools.

• High level of expertise in service incident handling and troubleshooting
• Excellent Problem solving skills
• Good knowledge of statistical Analysis (Data analysis, Trend analysis etc)
• Good command of English.
• Ensure VTR BCMS by planning, establishing, embedding, implementing, monitoring, reviewing, maintaining and improving within VFTR
• Ability to work in flexible work hours under pressure and tight deadlines.

Not a perfect fit

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What's in it for you

We like to keep them flexible:

• 
  Vflexy: Flexible Benefits Program
• Hybrid working kit
• Ergonomic kit allowance
• Digital meal voucher
• Flexible transportation allowance.
• Employee assistance hotline & counselling
• Comprehensive and flexible private health insurance
• Discounted price deals for wide range of products & services

Plus, plenty more to enjoy!


#LI-Hybrid


Data Privacy
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Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
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As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices.

Together we can.