Turkey Job Openings
Longevita London Limited
International Travel Coordinator
İzmir
FULL TIME
September 4, 2024
Longevita, headquartered in London UK and listed on The Sunday Times among Britain's Top 100 fastest growing companies, is a medical tourism group that offers hair transplant, plastic surgery, cosmetic dentistry in London UK and Istanbul Turkey.
Job Description
- Respond to patient enquiries prior to their arrival and during their stay in Turkey
- Make sure that patients are fully informed about the details of their medical travel journey
- Provide patients with detailed information on medical appointments, accommodation, transfers and payment instructions.
- Collect remaining balance payments prior to arrival.
- Advise patients about passports, insurance, visas, invitation letters etc.
- Walk patients through their travel itineraries and pre-operative instructions prior to their arrival.
- Assist patients during their stay in Turkey regarding any changes in hotel accommodation or transfers.
- Inform patients about their interpreter’s contact details.
- Refer the patients to the right dedicated teams when they have queries related to their treatment plans or aftercare.
- Degree from Tourism administration, English translation and interpretation, English or American language and literature, International Relations, School of nursing or medical related academic programmes taught in English
- Fluency in formal written and spoken English, additional Western European language is a plus
- Minimum of 2 years experience in a customer-facing role, preferably in a health care services environment
- Organizational skills, multi-tasking expertise, interpersonal skills, communication skills, self-motivation, persistence and performance under pressure
- Flexibility in working hours and days including weekends when required
- Prior experience with CRM software is a plus
- Base salary and performance linked bonus
- Private health insurance
- Apple i Phone, laptop computer, meal card
- 1x monthly salary budget for company sponsored wellness programs, personal or professional development
- 1x monthly salary budget for company sponsored holidays
Language:
- English (Required)
- Turkish (Required)
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