Turkey Job Openings
Porter
Senior City Operations Manager
Istanbul
FULL TIME
November 1, 2024
At Porter, we're not just passionate about improving productivity; we're on a vision to Moving a billion dreams one delivery at a time. We empower businesses, both large and small, to optimize their operations and unleash unprecedented growth in their core functions. Join us in pioneering the future of last-mile logistics, one that's poised to disrupt the industry and redefine the way we think about transportation.
Why Porter?
- Industry Leadership: As the fastest-growing leader in last-mile logistics, we have a pan India and International presence with operations spanning multiple cities. With a fleet size exceeding 750k driver partners and 15 million customers. Porter is at the forefront of this dynamic and rapidly expanding sector.
- Cutting-Edge Technology: Our industry-best technology platform has garnered over $150 million in investments from renowned backers, including Sequoia Capital, Kae Capital, Mahindra Group, LGT Aspada, Tiger Global, and Vitruvian Partners. We leverage technology to drive efficiency, innovation, and unparalleled service.
- Ambitious: We're not just solving problems; we're addressing a massive challenge and going after a market with a valuation surpassing $50 billion USD. Our ambition extends beyond last-mile delivery; we aim to disrupt all facets of logistics, including warehousing and LTL transportation.
- Thriving Community: Join a community of passionate individuals who are committed to doing the best work of their lives. At Porter, we value the spirit of collaboration, innovation, and embracing challenges head-on.
If you're ready to make an impact, be at the forefront of innovation, and embrace the challenges and opportunities of a fast-paced work environment, Porter is the place for you. We're not just building a brand; we're creating a household name in transportation. Join us and be part of the revolution – where every day is an opportunity to redefine what's possible.
If you are ready to make a significant impact and shape the future of Porter, apply now and be part of our exciting journey!
About the Role
Porter is seeking a strategic and driven Demand Customer Acquisition Manager to oversee the strategy and successful execution of our customer onboarding process in Turkey. While the Demand Customer Acquisition Manager will not personally handle onboarding, they will lead and manage a skilled team to achieve customer acquisition goals.
Roles and Responsibilities:
- Plan for city growth and market penetration.
- Responsible complete city P&L and budget allocation
- Plan and execute BTL activities across the city.
- Organize and monitor effort to acquire new customer and driver partners in respective zones
- Responsible for Strategizing and handling day-to-day operations in the city.
- Responsible for integration of ground operations with technology, core operations.
- To ensure long-term and profitable relationships with business partners and supply retention
- Gather product and market intelligence for improvement of the product
- Devise Implementation strategy for new products/process launched.
- Planning, hiring, training and effective utilization of resources in different functions.
- Implement new processes and refine existing processes in operations that fit within the organizational goals.
- Contributing to long-term goals around business and people development, including succession planning & clients’ retention.
Skills:
- Proven working experience in operations and sales track record.
- Proficiency in English and Turkish
- Market knowledge (FMCG, Logistics, E-Commerce)
- Good Analytical and problem-solving skills.
- Communication and negotiation skills
- Time management and planning skills
- People management
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