Turkey Job Openings

V Group Limited
Travel Consultant
Istanbul
FULL TIME
September 25, 2024
- Undertake the activities of the Travel Department within IATA requirements.
- Managing relationships with internal and external customers to maximise business levels.
- Managing relationships with suppliers – internal and external.
- Carry out the below in a timely manner to include:
- Flights – Marine, Offshore and Commercial
- Accommodation
- Car Hire
- Rail
- Taxis
- Ferry’s
- Visas
- Conferences, Meetings and Events
- Charter Flights / Helicopters
- Undertake relevant admin and production of invoices / credit notes in a timely and accurate manner.
- To ensure the clients Travel Management Policy is always adhered too.
- To be cost effective in the workplace and actively look for opportunities to upsell / cross sell.
- Nurture relationships with clients and suppliers to improve communication, proactively seeking to provide all relevant advice and information.
- Escalation of relevant accounting (client or supplier) queries to a point of resolution.
- Assist in onboarding of new clients.
- Assisting the wider group with process improvements, implementation of technology and any other changes as required.
- Work with colleagues across all business units to ensure consistency in process and procedures, whilst sharing best practice.
- Any other related duties as delegated within the scope and level of the post.
- Able to use Amadeus or equivalent software
- Experience in a similar role
- Customer focussed and ability to work as part of a busy team
- Excellent communication skills – written and verbal
- Attention to detail
- Ability to think and react quickly and calmly when under pressure.
- Organised and self-motivated
- Can do attitude.
- Must be fluent in English
- Experience of Protas or other back office software
- Familiarity with sales driven environment
- Experience in an international/matrix structure
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