You will have excellent communication and interpersonal skills You will have a hands-on attitude, flexible and adaptable and willing to provide additional discretionary effort when needed You will be able to work within a fast paced environment with a focus on customer service and process improvement Have the ability to handle sensitive and personal information in a professional and confidential manner You will possess a high level of attention to detail and drive yourself to deliver work to a high standard Ability to work autonomously when needed

Support with recruitment and onboarding of new associates
Support with auditing the Agencies compliance to defined processes and procedures including but not limited to Salesforce management, Eligibility, Reporting and Associate Experience
Ensure the Agencies adherence to absence and attrition processes and reporting
Provide data relating to temporary associates as required
Continually identify and implement process improvements
Participate in Workforce Staffing/ FC specific projects
Develop and maintain effective communication processes to ensure smooth and efficient flow of information between key stakeholders
Undertake any other reasonable duties as requested by the Workforce Staffing Manager
Support induction sessions regularly to evaluate quality of delivery and provide constructive feedback and coaching to the delivery team

Excellent analytical skills and a good attention to detail Proficiency in Microsoft Office especially Excel is essential (advanced formulas, conditional formatting, pivot reporting, macros, integrating excel with other tools) Excellent written and verbal communication