WE ARE

Soft Serve is a global digital solutions company with headquarters in Austin, Texas, founded in 1993. Our associates are currently working on 2,000+ projects with clients in the USA, Europe, and APAC region. We are about people who create bold things, who make a difference, who have fun, and who love their work.
Our team is a team of professionals dedicated to personalizing the proposal and finding the best solution to package the proposal for the client.
As we grow and evolve, so will our team, we are constantly improving to meet market needs. We maintain sustainability and reliability to ensure a consistent process that is flexible to individual client needs and ensures our effectiveness in attracting clients.

IF YOU ARE

• A holder of 1+ year experience of Technical Communicator, or Technical Writer, and the advantage of design skills
• Proficient in Google Docs and Spreadsheets
• Knowledgeable of HTML and CSS
• Competent in task estimation, aligning, and management
• Proficient in plain English guidelines and international writing standards (Microsoft, Apple, etc.)
• Familiar with Agile (Scrum) methodology
• Fluent in English at an advanced level for multicultural communication
• Attentive to detail, striving to immerse in technical peculiarities
• Effective as a team player
• Experienced in creating API guides and API reference docs (Open API), as a strong win

AND YOU WANT TO

• Proofread the content
• Develop technical illustrations (diagrams, workflows, and similar)
• Convert text into the pictures, and structure
• Enhance the forming messages to hook the audience
• Perform text proofreading and visualization tasks (60/40% respectively)

TOGETHER WE WILL

• Work on dynamic projects
• Grow technically and contribute to a worthy product
• Enjoy access to experienced specialists willing to share their knowledge
• Have access to strong educational and mentorship programs
• Care about your individual initiatives, just come and share your ideas!
• Enjoy flexible working hours in a friendly environment
• Have many other advantages such as team buildings, attractive salary, a package of benefits, language classes

Soft Serve is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with Soft Serve.