As a Senior Fitness Manager at Fitness First, you will play a crucial role in leading and guiding the fitness team to deliver exceptional quality experiences and impactful transformations for our clients. Leveraging your expertise as a thought leader and strategy expert in the fitness industry, you will provide visionary leadership to the Personal Trainers and Assistant Fitness Manager, ensuring the team consistently meets and exceeds performance targets while upholding the highest standards of customer service and satisfaction. You will serve as a Senior Fitness expert, handling escalations effectively and fostering a dynamic and results-driven environment within the club.

Key Responsibilities:

• Provide visionary leadership and strategic guidance to the fitness team, fostering a culture of excellence and continuous improvement.
• Oversee the performance of the Personal Trainers and Assistant Fitness Manager, providing mentorship and support to enhance their professional development and leadership skills.
• Develop and implement innovative strategies and best practices to ensure the team delivers exceptional quality experiences and impactful transformations to clients.
• Handle member escalations and complex queries, demonstrating a strong understanding of industry standards and customer service excellence.
• Monitor and track team performance, ensuring that all targets and key performance indicators are consistently met and exceeded.
• Collaborate closely with the Club General Manager and other cross-functional teams to align fitness operations with overall club objectives and goals.
• Conduct regular training and development sessions for the fitness team, promoting a culture of continuous learning and skill enhancement.
• Maintain a strong network within the fitness industry, staying informed about emerging trends and best practices to enhance the overall fitness experience for members.
• Provide regular feedback and performance evaluations to the fitness team, fostering a culture of accountability and continuous improvement.

Qualifications

As a Senior Fitness Manager at Fitness First, you will play a crucial role in leading and guiding the fitness team to deliver exceptional quality experiences and impactful transformations for our clients. Leveraging your expertise as a thought leader and strategy expert in the fitness industry, you will provide visionary leadership to the Personal Trainers and Assistant Fitness Manager, ensuring the team consistently meets and exceeds performance targets while upholding the highest standards of customer service and satisfaction. You will serve as a Senior Fitness expert, handling escalations effectively and fostering a dynamic and results-driven environment within the club.

Key Responsibilities:

• Provide visionary leadership and strategic guidance to the fitness team, fostering a culture of excellence and continuous improvement.
• Oversee the performance of the Personal Trainers and Assistant Fitness Manager, providing mentorship and support to enhance their professional development and leadership skills.
• Develop and implement innovative strategies and best practices to ensure the team delivers exceptional quality experiences and impactful transformations to clients.
• Handle member escalations and complex queries, demonstrating a strong understanding of industry standards and customer service excellence.
• Monitor and track team performance, ensuring that all targets and key performance indicators are consistently met and exceeded.
• Collaborate closely with the Club General Manager and other cross-functional teams to align fitness operations with overall club objectives and goals.
• Conduct regular training and development sessions for the fitness team, promoting a culture of continuous learning and skill enhancement.
• Maintain a strong network within the fitness industry, staying informed about emerging trends and best practices to enhance the overall fitness experience for members.
• Provide regular feedback and performance evaluations to the fitness team, fostering a culture of accountability and continuous improvement.

Primary Location: United Arab Emirates
Job: Landmark Hospitality Fitness
Organization: Fitness First UAE
Schedule label /الجدول الزمني: Regular
Shift: Standard
Job Type: Full-time
Day Job
Job Posting/نشر تسمية الوظيفة: Sep 1, 2024, 1:01:30 PM