United Arab Emirates Job Openings

Al Karamah School

Senior IT Technician

Abu Dhabi

FULL TIME

August 29, 2024

Job Purpose
“Make a Difference to Young People”
Create a world-class, safe, and positive learning environment where young people can attain the highest educational, behavioural, and personal outcomes, and are able to go on and have fulfilling lives and careers.
Responsibilities
  • Lead and IT technicians, providing training and guidance to develop their technical skills and knowledge.
  • Coordinate with cross-functional teams to ensure seamless project execution, from planning through to completion, while adhering to budget and time constraints.
  • Handling external parties and companies, build, repair and maintain IT equipment and across the school including servers, PCs, printers, laptops, and other peripherals.
  • Coordinate Work with external companies, to ensure the telephone systems are maintained and configured according to the needs of the school;
  • Managing internet security is maintained to minimize risks for each child and keep them safe.
  • Manage and Maintain database of all IT licenses and ensure they are maintained and up to date.
  • Take full ownership of IT support requests, ensuring accurate and timely updates are provided to staff and your manager; prioritize those requests that could provide triggers for student behavior if unresolved.
  • Coordinate to Prepare IT hardware and software configurations in readiness for external accredited exams as required.
  • Visit classrooms as on a regular basis to fix, upgrade and carry out site surveys of equipment and carry our on-call duties if required;
  • Support with presentations equipment, conferences and training as required;
  • Test and check IT equipment to ensure they are providing a valuable service;
Knowledge / Education / Skills
  • The jobholder should hold a relevant IT qualification.
  • Ideally a Microsoft Certified Professional
  • Minimum two years’ experience of working in the United Arab Emirates or GCC
  • Minimum 8 years’ experience in an IT technician environment and be experienced in troubleshooting issues with PC hardware and peripherals.
  • Extremely proficient in all types of hardware platforms.
  • The role holder should also possess excellent keyboard and PC skills with a intermediate level of proficiency for the standard range of office applications such as word and excel.
  • Fluent in English and a knowledge of Arabic an advantage.
  • Excellent Communication Skills.
  • Emotional resilience.
  • Ability to work as a member of a team and on their own initiative.
  • Ability to work to tight timescales.
Job Type: Full-time
Pay: AED16,000.00 - AED18,000.00 per month
Experience:
  • IT Technician: 8 years (Required)
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