Join Smartbox and make a meaningful impact as our newest team member!
Are you a passionate AAC Training Specialist who wants to play a part in creating technology that gives a voice to those without speech? Smartbox is seeking a dedicated and talented individual like you to join our team and make a real difference in the lives of people with disabilities.
At Smartbox, we take pride in being a leading company in assistive communication technology. Our innovative products, combining specialised hardware, advanced software, and engaging content, are used by individuals with diverse needs worldwide. All around the world, our products, accomplishments and aspirations are a reflection of our teams’ values: passionate, caring, empowering, achieving together and enabling change.
We believe that everyone deserves a voice, and our inclusive culture reflects this belief. By joining Smartbox, you will become part of a team that values diversity, fosters collaboration, and supports a community of users who rely on our technology to communicate effectively.
In addition to the rewarding nature of our work, you will collaborate with talented professionals who share a common goal of pushing the boundaries of innovation while considering the environmental impact of our products and processes. We strive to develop sustainable solutions that minimise our carbon footprint and promote a greener world. By joining Smartbox, you will have the chance to shape a more inclusive society while actively contributing to our sustainability efforts. Together, let's make a difference that extends beyond communication technology and leaves a positive mark on our planet.
How will you be making a difference?
Training design and delivery
· Content Author - Create e-learning and blended learning courses with careful consideration of the use of different media and resources for high-quality learning experiences.
· Project leader - Lead training design projects in collaboration with relevant stakeholders.
· Collaborative approach - Collaborate with teams across the Smartbox group to ensure relevant knowledge and skills are included in the course material.
· Commitment to learning - Learn and develop skills with various software and other training tools.
· Quality focused - Deliver high-quality training to our customers around the world.
· Data gathering - Proactively seek feedback on training through post-training follow-up.
· Presentation skills - Present at events and conferences as required.
· Process driven - Ensure training is consistent and of a high standard, created in compliance with training processes.
· Product knowledge - Maintain your own knowledge of Smartbox products and solutions and keep up to date with industry trends.
Smartbox Academy
· Growth and development - support relevant localisation and translation of courses for branches of Smartbox Academy.
· Raising the bar - contribute to the ongoing development of our LMS by sharing ideas and a willingness to try new things.
· One Smartbox - work closely with clinicians across the Smartbox Group, identifying opportunities to harness their expertise and incorporate it in training content planning.
Grid for Schools
·Group outlook - support the development of resources for our Grid for Schools offer liaising with the Product Manager for Education and teams across the Group as needed.
·Customer-focused - support the delivery of training for schools and education settings through our Grid for Schools training plan.
Team
· Team player - Contribute to the delivery of team and group-wide training targets, including increasing our reach through promotion of training on social media.
Essential Qualifications/skills/experience
· Relevant training qualification or experience
· Knowledge of instructional design for digital training
· Experience in Augmentative and Alternative Communication and Assistive Technology (AAC)
· Excellent writing skills
· Creative and open to trying new ideas
· Ability to collaborate across multiple teams
· Relevant experience in delivering training in both face-to-face and online settings
· Confident public speaker
· Flexible
· Excellent interpersonal communication and presenting skills
· Ability to work both independently and as part of a team
· Ability to prioritise effectively
· An understanding of the AAC market and our competitors
· Willingness to learn new things and a commitment to CPD
Additional information:
· You will need to maintain a deep understanding and knowledge of all our products and their uses.
· You will meet and keep in regular contact with other teams in the business.
Why join us?
Here at Smartbox, we are positive and inclusive about making adjustments, providing flexible working, and encouraging all staff to engage in a diverse range of year-round learning and personal development opportunities. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference in the lives of disabled people.
Rewards and benefits
At Smartbox our employees always do their best, which is why we give so much in return. In addition to your competitive salary, private medical insurance, and whooping 25 days of holiday plus public holidays, we’ll shower you with perks, including:
· Dress: We want you to feel comfortable in the office, smart casual is perfect.
· Food:You can find free healthy office snacks in our kitchens.
· Remote or Hybrid working: Depending on location. Laptop and home working IT kit provided.
· Flexible work schedule: balance is key to innovation, and we want to make sure you are at the top of your game with a schedule that will work for you (prior agreement from your line manager is required).
· Give back to the community: Each year every member of staff will get the opportunity to spend one paid day volunteering for a good cause of their choice.
· You, our best asset: We believe in investing in you and your development. Stay with us and grow with us! We will reward you with more holidays for your long service!
· Wellness: Stretch away the stress every morning with our online trainers, available via our cooperative perk website or hit the gym. We provide gym discounts too!
· Wellbeing: You gain unlimited access to a benefit and Wellbeing app Yulife, providing store discounts and wellbeing services.
· Mental health: You will have access to the 24/7 Employee Assistance Programme for a wide range of support, advice and resources about Family, Health, Life, Money and Work.
· Peace of mind: Every employee benefit from a company pension, group life assurance, and income protection.
· Fun: Complimentary theatre and cinema tickets to Malvern Theatres. We organise many free social events including team outings and get-togethers.
· Eco-friendly: You can sign up for a cycle scheme (save 25%-39% on a new bike or E-bike by cycling to work), or lease an electric car through a salary sacrifice scheme after 2 years of service.
· Bonus potential: We work hard and Smartbox recognises that with a discretionary annual bonus.
· Finances: Enjoy a wide variety of savings and discounts with Corporate Perks. You can save on electronics, food shopping, fashion, fitness, entertainment and all things travel.
Our Commitments
At Smartbox, we are committed to fostering an inclusive and equitable work environment where every individual's unique background and perspective are valued and respected, but how are we doing it?
We are proud to have been awarded Disability Confident Employer status by the UK Government’s Department of Work and Pensions. We are also the Founding Partner of Purple Tuesday. You can find out more on thinksmartbox.com.
We are committed to ensuring that our recruitment practices are barrier-free and as inclusive as possible. This includes making adjustments during the job application process and throughout your future career with us. Please email jobs@thinksmartbox.com to discuss any such adjustments that we can make.
At Smartbox, it’s not about fitting into our culture – it’s about adding to it. Our diverse team brings together unique talents and inspires each other to create amazing products that reflect the diversity of our users and customers.
We’d love to hear from you
Our ever-evolving team powers the business across the world and brings the next generation of AAC solutions to life. Together we experiment, innovate and create across the full product lifecycle. And, in a collaborative and close-knit culture, we support each other to search for better. We support our community and contribute to a sustainable future for our business and the planet.
Join us as an AAC Training Specialist and take our technology and your career into new territories.
Share your operational expertise and passion for making an impact within your cover letter and CV. We look forward to receiving your application.
For a full job description, please visit: https://thinksmartbox.com/careers/
Agencies
Please respect that at this current time, we wish to try and recruit directly from the market rather than engage support from an agency.
Job Types: Full-time, Permanent
Pay: £30,000.00-£33,000.00 per year
Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Enhanced maternity leave
• Enhanced paternity leave
• Health & wellbeing programme
• Private medical insurance
• Referral programme
• Sick pay

Schedule:

• Monday to Friday

Application question(s):

• Will you now or in the future require sponsorship for employment visa status?

Work authorisation:

• United Kingdom (preferred)

Work Location: Remote