Join Smartbox and make a meaningful impact as our newest team member!
Are you a passionate Quality Assurance Operative who wants to play a part in creating technology that gives a voice to those without speech? Smartbox is seeking a dedicated and talented individual like you to join our team and make a real difference in the lives of people with disabilities.
At Smartbox, we take pride in being a leading company in assistive communication technology. Our innovative products, combining specialised hardware, advanced software, and engaging content, are used by individuals with diverse needs worldwide. All around the world, our products, accomplishments and aspirations are a reflection of our teams’ values: passionate, caring, empowering, achieving together and enabling change.
We believe that everyone deserves a voice, and our inclusive culture reflects this belief. By joining Smartbox, you will become part of a team that values diversity, fosters collaboration, and supports a community of users who rely on our technology to communicate effectively.
In addition to the rewarding nature of our work, you will collaborate with talented professionals who share a common goal of pushing the boundaries of innovation while considering the environmental impact of our products and processes. We strive to develop sustainable solutions that minimise our carbon footprint and promote a greener world. By joining Smartbox, you will have the chance to shape a more inclusive society while actively contributing to our sustainability efforts. Together, let's make a difference that extends beyond communication technology and leaves a positive mark on our planet.
How will you be making a difference?
· Quality Assurance checks of products against defined specifications
· Complete quality checklists and other relevant paperwork
· Maintain a Quality Assurance database of tests and provide a daily report
· Assist management with quality investigations from customer complaints
· Packing, despatching, and shipping products, including generating relevant paperwork.
· Contribute to continuous improvement activities within department and business.
· Adhere to all Health & Safety procedures, processes and guidelines to protect themselves and their colleagues
Essential Qualifications/skills/experience
·Excellent attention to detail.
·Good Communicator.
·Good overall knowledge of Microsoft products.
·Punctual and reliable
·Experienced in following written and verbal instructions
Useful Qualifications/skills/experience
·ERP experience
·Knowledge of Assistive Technology
Additional information:
·Due to the nature of the role, you are required to attend the Malvern office to perform the required duties.
Why join us?
Here at Smartbox, we are positive and inclusive about making adjustments, providing flexible working, and encouraging all staff to engage in a diverse range of year-round learning and personal development opportunities. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference in the lives of disabled people.
Rewards and benefits
At Smartbox our employees always do their best, which is why we give so much in return. In addition to your competitive salary, private medical insurance, and whooping 25 days of holiday plus public holidays, we’ll shower you with perks, including:
· Dress: We want you to feel comfortable in the office, smart casual is perfect.
· Food:You can find free healthy office snacks in our kitchens.
· Give back to the community: Each year every member of staff will get the opportunity to spend one paid day volunteering for a good cause of their choice.
· You, our best asset: We believe in investing in you and your development. Stay with us and grow with us! We will reward you with more holidays for your long service!
· Wellness: Stretch away the stress every morning with our online trainers, available via our cooperative perk website or hit the gym. We provide gym discounts too!
· Wellbeing: You gain unlimited access to a benefit and Wellbeing app Yulife, providing store discounts and wellbeing services.
· Mental health: You will have access to the 24/7 Employee Assistance Programme for a wide range of support, advice and resources about Family, Health, Life, Money and Work.
· Peace of mind: Every employee benefit from a company pension, group life assurance, and income protection.
· Fun: Complimentary theatre and cinema tickets to Malvern Theatres. We organise many free social events including team outings and get-togethers.
·Eco-friendly: You can sign up for a cycle scheme (save 25%-39% on a new bike or E-bike by cycling to work), or lease an electric car through a salary sacrifice scheme after 2 years of service.
· Bonus potential: We work hard and Smartbox recognizes that with a discretionary annual bonus.
· Finances: Enjoy a wide variety of savings and discounts with Corporate Perks. You can save on electronics, food shopping, fashion, fitness, entertainment and all things travel.
Our Commitments
At Smartbox, we are committed to fostering an inclusive and equitable work environment where every individual's unique background and perspective are valued and respected, but how are we doing it?
We are proud to have been awarded Disability Confident Employer status by the UK Government’s Department of Work and Pensions. We are also the Founding Partner of Purple Tuesday. You can find out more on thinksmartbox.com.
We are committed to ensuring that our recruitment practices are barrier-free and as inclusive as possible. This includes making adjustments during the job application process and throughout your future career with us. Please email jobs@thinksmartbox.com to discuss any such adjustments that we can make.
At Smartbox, it’s not about fitting into our culture – it’s about adding to it. Our diverse team brings together unique talents and inspires each other to create amazing products that reflect the diversity of our users and customers.
We’d love to hear from you
Our ever-evolving team powers the business across the world and brings the next generation of AAC solutions to life. Together we experiment, innovate and create across the full product lifecycle. And, in a collaborative and close-knit culture, we support each other to search for better. We support our community and contribute to a sustainable future for our business and the planet.
Join us as a Quality Assurance Operative and take our technology and your career into new territories.
Share your operational expertise and passion for making an impact within your cover letter and CV. We look forward to receiving your application.
For a full job description, please visit: https://thinksmartbox.com/careers/
Agencies
Please respect that at this current time, we wish to try and recruit directly from the market rather than engage support from an agency.
Job Types: Full-time, Permanent
Pay: £24,000.00 per year
Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Enhanced maternity leave
• Enhanced paternity leave
• Free parking
• Health & wellbeing programme
• On-site parking
• Private medical insurance
• Referral programme
• Sick pay

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Malvern, WR14 1JJ: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Will you now or in the future require sponsorship for employment visa status?

Experience:

• Quality Assurance checks: 2 years (preferred)

Work authorisation:

• United Kingdom (preferred)

Work Location: In person