United Kingdom Job Openings

NatWest Digital X

Case Decisioning Manager, Reputational Risk & ESE

Bristol

FULL TIME

September 6, 2024

1st Line Controls, Control, Oversight & Assurance
Case Decisioning Manager, Reputational Risk & ESE
Closing date for applications: 12/09/2024

Bristol, United Kingdom

Permanent

Full Time

#R-00241195

Join our digital revolution in Nat West Digital X
In everything we do, we work to one aim. To make digital experiences which are effortless and secure.

So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Job description

Join us as a Case Decisioning Manager, Reputational Risk & ESE

This specialist role, focused on Reputational and Environmental, Social and Ethical (ESE) riskwill see you partnering with the business, products and Risk function to identify, assess and manage its risks within agreed risk appetite, using the organisation’s risk framework
Within this specialist capacity, you’ll make a vital contribution to driving a generative culture of risk awareness, recommending solutions to operations risk issues within the businesses and strengthening the level of ownership within the business
Hone your risk awareness skills and advance your career in this fast-paced and varied role, with a firm emphasis on your development
You’ll work from home some of the time, but you’ll also spend a significant amount of time working from an office or hub minimum two days per week

What you'll do

We’ll look to you to deliver a robust risk governance framework in line with the Enterprise-Wide Risk Management Framework and conduct and compliance handbook. You’ll also support relevant specialist risk activity, to build credible and realistic plans to move and sustain a control environment certification rating with risk appetite.

You’ll be partnering with franchise teams to provide holistic advice on specific cases, business areas, client types and products, as well as executing delegated authority, using your risk expertise to support client decisioning to onboard or retain relationships.

Other key responsibilities are to include:

Proactively driving the assessment and implementation of risk framework and policy compliance and changes, converting these into appropriate strategies and action plans
Supporting management in their identification and assessment of material risks, and in determining their position relative to agreed appetites
Collaborating with senior stakeholders to drive forward the development and delivery of remedial action plans
Demonstrating risk leadership and advocacy, supporting a culture of proactive and pre-emptive risk management and continuous improvement
Coaching and supporting colleagues to improve understanding, and embed a proactive risk culture
Undertaking and investigating complex cases through to resolution by analysing multiple sources of information, alternatives and associated consequences

The skills you'll need

As a highly skilled individual contributor, you’ll bring experience of applying reputational, environmental, social and ethical risk as well as and control management in an operational and strategic context, and demonstrate strong knowledge of risk assessment and scenario analysis methodologies.

Additionally, you’ll have the ability to undertake holistic, client reviews to support delegated business decision making within policy, standards and business risk appetite.

You’ll also bring:

An understanding of franchise specific clients, products and services
Reputational, environmental, social and ethical risk experience
The ability to undertake holistic, client reviews to support delegated business decision making within policy, standards and business risk appetite
Experience of collecting, evaluating and documenting business requirements
The ability to successfully deliver both existing processes and ad-hoc accountabilities to the highest standards, managing multiple agendas and stakeholder requirements
Experience of managing multiple agendas and stakeholder requirements

Bristol: A city that inspires creativity
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