What you’ll get:

• A competitive salary of £11.44 per hour.
• Company pension scheme, discounts at major retailers (like Apple), cinemas and attractions (such as Alton Towers and The London Eye), plus many more benefits
• Full training to help you perform at your best
• Opportunities to progress – thanks to our ‘promotion from within policy’

What you’ll do:

• Field customer concerns and queries
• Liaise with customers, drivers and internal departments to resolve any issues
• Take phone calls and provide a friendly welcome to customers on reception
• Take on a range of general admin duties using various UPS systems
• Work a shift from 8 am to 5 pm, with lunch break

What you’ll need:

• Excellent customer service and problem-solving skills
• Basic knowledge of Windows applications
• An excellent telephone manner
• The ability to work well under pressure, often to strict deadlines
• The flexibility to cope with changing duties and priorities – often at short notice

How we recruit:
UPS is committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity.

A bit about a big business
Founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognised and admired brands in the world. We have become the world's largest package delivery company and a leading global provider of specialised transportation and logistics services. Every day, we manage the flow of goods, funds and information in more than 200 countries and territories worldwide.