Role: Centre Manager


Location: The Pavilion Leisure Centre, Kentish Way, Bromley BR1 3EF


Salary: £36,575.00-£41,800.00 p.a. Plus Benefits


Job Type: 40 hours per week, Permanent


Closing date: 16th November 2024


KEY DUTIES

• To be responsible and accountable for the overall management and operations of the Centre
• To plan, support and be accountable for the delivery of the range of services/functions, ensuring that they all deliver against the business objectives and meet customer needs and expectations
• Ensure full compliance with all contractual responsibilities whilst maintaining quality service by establishing and enforcing company standards
• Prepare business, marketing and service plans, operational manuals, research projects, feasibility studies, policies and management information as required
• To undertake or commission/capital project work on any aspect of the site
• To ensure that financial targets are achieved and that the site operates in accordance with the service outputs detailed within the sites specific objectives and Mytime Active business plan covering income/customer satisfaction, attendances and quality management
• To meet targets by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections and ensure future growth and executing the business strategy to deliver long term objectives
• To be accountable for meeting budgets and exceeding revenue target
• To be responsible and accountable for the overall maintenance of centre and equipment to industry standards and report recommended actions to the rest of the Management Team or facilities team
• Ensure an enjoyable experience for all customers visiting the Centre.
• Develop, maintain and evolve good relations with existing Clients and stakeholders
• To provide excellent leadership and management to help all staff perform at their best, through effective communication, motivation, engagement and development opportunities to achieve high performance

KNOWLEDGE

• Knowledge of business and management principles, practices and strategic planning
• A sound working knowledge of current facility management, best practice and statuary compliance and their practical application within leisure, health and fitness and family attractions
• An in depth understanding of sales and marketing planning

EXPERIENCE

• Proven management experience in a multi-facility leisure and/or golf facility environment
• Proven experience of implementing sales and marketing strategies
• Experience of managing multi-disciplinary teams, either directly or through contracts/franchises
• Proven experience of supporting the organisations business development strategy, identifying and maximizing new business opportunities, maintaining key relationships and exceeding targets

QUALIFICATIONS

• The post holder will have a recognised qualification in Leisure Management, Sports Development or a related subject preferably to degree level or NVQ 4. An additional business qualification would be advantageous
• First Aid at Work, finance management, performance reporting and forecasting, Health & Safety management

SPECIAL REQUIREMENTS

• Highly motivated self-starter with resilience and determination and the ability to see jobs through to completion
• Evidence of a personal commitment to continuing professional development
• Whenever possible maintain flexible operating hours, adapting to unforeseen circumstances to suit the situation

BENEFITS
In return you get to work for a great company with like-minded people with a competitive salary and benefits package including:

• Free access to Mytime Leisure & Golf for you and one other.

• 25 days annual leave

• 20% off food and beverage and free hot drinks.

• NEST pension.

• Exceptional achievement award scheme.

• Employee discount & salary sacrifice schemes.

• All offers of employment are conditional upon you signing the contract of employment and:

• Satisfactory health clearance;

• Two satisfactory references;

• Proof of attainment of qualifications;

• Evidence of your right to work in the United Kingdom; and

** Satisfactory Disclosure and Barring Service (DBS) check if needed for the role*

• Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection.

Mytime Active reserve the right to remove the advert for this role as required.