United Kingdom Job Openings

Specsavers

Co-ordinator

Christchurch

FULL TIME

September 2, 2024

Trainee Hearcare Co-ordinator
Specsavers Christchurch, UK
Working hours: Full time - 40 hours a week
*Regular weekend working is required*
Up to £24,211.20 per annum depending on age and experience
Benefits after qualifying period:

Extra day off on your birthday
Perfomance bonus potential
Staff discount
Enhanced sick pay
Enhanced pay for family leave
We Care employee support services
Access to Headspace App

Role summary
As a trainee Hearcare Co-ordinator in Specsavers Hearcare, your role will be to deliver excellent customer service and to be a valuable part of a successful retail team. You’ll deal directly with customers, while supporting the Hearcare Director. It’s important that you work hard to understand what customers want and give them an outstanding service.
We are looking for people with great organisational skills, superb time keeping, a professional and firendly approach and confidence in communicating at all levels.
Some of the key tasks are as follows -

Explore customer needs thoroughly, and approach customers to offer assistance
Provide customers with information on how to wear and care for hearing aids
Provide customers with hearing aid aftercare information
Perform hearcare screening tests
Make adjustments to hearing aids
Customers who are disabled or have special needs are served sensitively and provided with the same level and standard of service as nondisabled customers
Operate the till effectively
Understand and apply NHS practices and procedures as appropriate
Work to Specsavers Customer Service Standards
Actively seek to improve your own skills and product knowledge

We’re always keen to progress our Hearcare Co-ordinators so for the right person, this role could be your first step to a long and successful career in Audiology!
INDR
Job Types: Full-time, Permanent
Pay: Up to £24,211.20 per year
Additional pay:

Bonus scheme

Benefits:

Additional leave
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Health & wellbeing programme
Sick pay

Schedule:

Day shift
Weekend availability

Ability to commute/relocate:

Christchurch: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

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