Job Title: Compliance Engineer
Reports To: Quality Manager
Location: Stoke Office and Staffordshire
Full Time
The Light Speed Experience
Rewarding experience. Meaningful outcomes. Making a difference in people's lives. That's what motivates us. Embrace diversity. Celebrate inclusion. Champion ideas. From across the table to around the UK, our path to innovation comes from our desire to deliver and from our outstanding people.
About us
We’ve been busy bringing gigabit fast full fibre broadband to thousands of UK homes since 2021. Our mission is to connect people. Our broadband is fast, fun and stress-free and our customers really are at the heart of every decision we make.​
​Join us
Here at Light Speed, we’re going through an exciting period of growth. We have big ambitions for the future, and we need great people who share our ambitions and inspire us for the next part of our journey.​
This is an exciting opportunity for anyone looking for their next challenge. We have an inclusive, diverse team – you can be yourself here and everyone is welcome. So, join us! ​
About the Role
This will be a cross-functional role working across both the Network Build and Operational Teams. You will be part of a team that are collectively responsible for ensuring the PIA standards and H&S Best Practices across the organisation. You will also be responsible for auditing, coaching and developing Light Speed’s engineers across the Network Build, Customer Maintenace and Installation Space as well as working on Quality Assurance and Compliance initiatives.
The role requires you to be physically fit to lift joint box covers and climb telegraph poles, working in all weathers all year round.
What we need you to do

• Ensure and monitor effective site operations and coordination of works compliant to the Light Speed specifications, NRSWA and Health & Safety requirements.
• Ensure all work on site is carried out to adequate standards as stated in contractual specification by conducting in progress and retrospective site audits using i Auditor in line with key KPI’s.
• Monitoring, diagnosing and troubleshooting network and infrastructure faults and performance.
• Ensure any “defects” identified are reported and rectified with the relevant supporting documentation evidencing the fix.
• Support Light Speed teams and build partners ensuring issues within the network are rectified quickly and efficiently whist ensuring H&S is at the forefront of everything the field engineers do.
• Support the Health and Safety, Environment and Quality Management functions with any work programmes, working with stakeholders to deliver on time, safely and to standard.
• Work with Key Stakeholders to coach and develop Light Speed’s engineers to ensure activities are carried out in line with best practice techniques.
• Support with producing and reviewing process and policy documentation.
• Promote PIA standards throughout Light Speed.

What we need from you

• Telecoms Network Build, Customer Installation/ Maintenance Experience.
• PIA Accreditations; SA001, SA002, S5, S006, S7, S8, S009, N23
• A good working knowledge of PIA standards and working in Openreach infrastructure.
• Attention to detail.
• Experience of managing contracted engineering works.
• Fibre Optics Splicing & OTDR testing experience.
• An understanding of method statements and risk assessments.
• Valid NRSWA Streetworks.
• Desirable - Working knowledge of Depot Net, Salesforce, Vitruvi, Microsoft Word, Excel and Powerpoint, training to be given.
• To be able to work in a dynamic environment.
• Experience of workflow management software to track on-site works.

What you can expect from the interview process
We believe that an interview should be a two-way process. It should be an opportunity for you to find out everything you need to know as much as it is about us getting to know you.
If you have a disability, a learning difficulty, a medical condition or another individual need that requires an adjustment to our process; and you believe this may affect your performance in selection, we’ll be happy to make reasonable adjustments to our processes for you. Please let us know in good time, so that we can support you to perform at your best.
What we can offer you

• Competitive Holiday Allowance + Bank Holidays
• Medical Health Insurance
• Death in Service Cover of 4 x Salary
• Pension
• Bonus Scheme
• Social Events
• EAP System
• Opportunities for Growth & Development
• Free Light Speed Broadband – If you’re in our area
• Cycle to Work Scheme
• Flexible Working
• Employee Discounts
• Gym Membership
• Health & Wellbeing
• Birthday Day Off

Job Types: Full-time, Permanent
Pay: Up to £30,000.00 per year
Additional pay:

• Bonus scheme

Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Gym membership
• Health & wellbeing programme
• On-site parking
• Private medical insurance
• Work from home

Schedule:

• Monday to Friday

Application question(s):

• Do you have telecoms Network Build, Customer Installation/ Maintenance Experience?
• Do you have PIA Accreditations; SA001, SA002, S5, S006, S7, S8, S009, N23?
• Do you have a good working knowledge of PIA standards and working in Openreach infrastructure with attention to detail?
• Do you have experience of managing contracted engineering works?
• Do you have Fibre Optics Splicing & OTDR testing experience?
• Do you have an understanding of method statements and risk assessments and valid NRSWA Streetworks?
• Desirable - Do you have working knowledge of Depot Net, Salesforce, Vitruvi, Microsoft Word, Excel and Powerpoint, training to be given?
• Are you able to work in a dynamic environment?
• Do you have experience of workflow management software to track on-site works?

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Stoke-On-Trent
Reference ID: Compliance Engineer