United Kingdom Job Openings
AXA
Consumer Duty- Document Reviewer - 12 month FTC
Manchester
September 23, 2024
Join AXA Commercial and be part of an award-winning team! As the 2024 Insurance Award’s Commercial Lines Insurer of the Year, we're proud to be industry recognised for our ongoing commitment to supporting our broker partners and customers. We’ve an exciting opportunity for 5 Document Reviewers to join us on a 12 month FTC working on our Consumer Duty Communications Project Team.
Working as part of the Schemes & Delegated Authority (SDA) team you’ll help to deliver the SDA Consumer Duty implementation strategy by taking personal accountability for the review and implementation of improved Delegated Authority Documentation to improve customer’s understanding and mitigate the risk of harm. You’ll focus to deliver excellent customer outcomes through the review as well as the implementation of documentation that reflects regulatory and customer needs, whilst maintaining strong partner relationships with DA's.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.
What you’ll be doing:
We know that some candidates may be discouraged from applying if they don't meet every requirement. If you’re excited by this job and the prospect of working at AXA but you’re not sure you tick every box, we’d still encourage you to apply.
What you'll bring:
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.
What we offer:
At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
#LI-Hybrid
Who we are:
AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We’re currently making our biggest ever investment to develop the expertise and skills we need to be the best. We’re a vibrant community where everyone is supported to learn, develop, and take ownership of their work.
Working as part of the Schemes & Delegated Authority (SDA) team you’ll help to deliver the SDA Consumer Duty implementation strategy by taking personal accountability for the review and implementation of improved Delegated Authority Documentation to improve customer’s understanding and mitigate the risk of harm. You’ll focus to deliver excellent customer outcomes through the review as well as the implementation of documentation that reflects regulatory and customer needs, whilst maintaining strong partner relationships with DA's.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.
What you’ll be doing:
- Take responsibility for reviewing existing standard and bespoke product related documentation, to provide clarity and improve customer understanding.
- Ensure the revised documents meet both internal and external/regulatory requirements and expectations; aligned with AXA Commercial best practice standards.
- Possess a deep understanding of requirements, alongside the ability to put this knowledge into practice.
- Ability to work autonomously as required, to meet project milestones in a timely manner.
- Role model integrity, resilience, collaboration, and enthusiasm.
- Drive a positive culture and demonstrate what good looks like in all aspects of the role.
- Build excellent external and internal relationships at all levels, establishing trusted partnerships to support execution of the SDA strategy.
- Consistently deliver a first-class service to all stakeholders.
- Lead the change agenda, identifying continuous improvement and drive change through to resolution.
We know that some candidates may be discouraged from applying if they don't meet every requirement. If you’re excited by this job and the prospect of working at AXA but you’re not sure you tick every box, we’d still encourage you to apply.
What you'll bring:
- Expertise in analysing, interpreting, documenting, and drafting complex policy wordings, guides, and other product related documentation.
- Understanding of the regulatory requirements associated with Consumer Duty and be confident in identifying and applying the necessary change/wording improvements within our customer facing documentation.
- Thorough understanding of commercial insurance market and processes, including legislative and regulatory requirements.
- Pragmatic and confident decision maker with proven experience in technical underwriting scenarios within a commercial environment.
- High level of attention to detail and accuracy, with an ability to work autonomously and collaboratively.
- Proof reading capability and strong literacy skills.
- Ability to work at pace with a continuous improvement mindset.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.
What we offer:
At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
- Competitive annual salary of up to £60,000 dependent on experience
- Discretionary company & performance-based bonus
- Contributory pension scheme (up to 12% employer contributions)
- Life Assurance (up to 10 x annual salary)
- 25 days annual leave plus Bank Holidays
- Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
- AXA employee discounts
- Gym benefits
#LI-Hybrid
Who we are:
AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We’re currently making our biggest ever investment to develop the expertise and skills we need to be the best. We’re a vibrant community where everyone is supported to learn, develop, and take ownership of their work.
New Job Alerts
Kodiform Therapeutics Limited
Scientist (Cell & Molecular Biology)
London
FULL TIME
November 18, 2024
View Job Description
Home Office
Authorising Officer
Birmingham
FULL TIME & PART TIME
November 18, 2024
View Job DescriptionFrederic Robinson Brewery
Housekeepers
Ilkley
FULL TIME & PART TIME
November 18, 2024
View Job Description
Atherley's Bakery Farnsfield
Bakery Packer
Farnsfield
FULL TIME & PART TIME
November 18, 2024
View Job DescriptionEl Rachum Care
Cleaner/Carer
Burton upon Trent
PART TIME & CONTRACT
November 18, 2024
View Job Description
LloydsPharmacy Online Doctor
Customer Support Advisor
London
FULL TIME
November 18, 2024
View Job DescriptionLooking for similar job?
Philip Morris International
Head of eCommerce (Head Direct eCommerce Channels) London, United Kingdom Consumer
London
FULL TIME
August 22, 2024
View Job Description
Royal Bank of Canada
Senior Associate - Consumer Duty
Edinburgh
FULL TIME
September 12, 2024
View Job Description
Bank of America
Consumer and Retail Investment Banking 2025 Analyst – London
London
FULL TIME
September 20, 2024
View Job Description
Reddie & Grose
2025 Graduate Trainee Patent Attorney - Engineering, Materials and Consumer Products (EMCP) - Cambridge Office Only
Cambridge
September 2, 2024
View Job Description
Kenvue
Analytics Manager - Consumer & Business Insights
High Wycombe
September 12, 2024
View Job DescriptionNew Job Alerts
Kodiform Therapeutics Limited
Scientist (Cell & Molecular Biology)
London
FULL TIME
November 18, 2024
View Job Description
Home Office
Authorising Officer
Birmingham
FULL TIME & PART TIME
November 18, 2024
View Job DescriptionFrederic Robinson Brewery
Housekeepers
Ilkley
FULL TIME & PART TIME
November 18, 2024
View Job Description
Atherley's Bakery Farnsfield
Bakery Packer
Farnsfield
FULL TIME & PART TIME
November 18, 2024
View Job DescriptionEl Rachum Care
Cleaner/Carer
Burton upon Trent
PART TIME & CONTRACT
November 18, 2024
View Job Description
LloydsPharmacy Online Doctor
Customer Support Advisor
London
FULL TIME
November 18, 2024
View Job Description