Customer Service Advisor Advert

Are you ready to take the driver's seat in customer service excellence? We're on the hunt for a dynamic and enthusiastic Customer Service Advisor to join our team working for our client BMW Group, at Dearne Valley. If you've got a passion for premium cars and a knack for delivering top-notch service, then we’re looking for you.

Your qualifications and experience

Team Player: Be part of a winning team that delivers first-class telephone support to BMW Group's valued customers. Your role? To delight and support them all the way

Product Pro: Become a BMW Group aficionado! Master our products inside out to meet customer needs and be their trusted guide on their journey

Brand Ambassador: Showcase the BMW Group brands with pride. Your integrity and expertise will nurture customers, building lasting relationships

Trust Builder: Create unshakable trust by keeping promises, owning responsibilities, and giving customers an open and honest experience

Smooth Operator: Handle inquiries with professionalism and finesse, leaving customers with a memorable, premium experience

What we’re looking for

Writing and phone pro: Your telephone manners are smoother than a joyride and written communication is to the tee

Organisational champ: Love juggling tasks in a detailed, fast-paced environment? Your knack for coordination will shine here.

Auto enthusiast: Passionate about premium cars? Show us your understanding of the automotive industry.

Flexibility first: Ready to adapt your schedule to meet organizational needs? Flexibility is your middle name.

Speedy output: You can handle a high volume with finesse

Office guru: MS Office is your playground, and computer literacy is your superpower

Organisational whiz: Keeping things in order is your second nature

People person: Your interpersonal skills are off the charts

Talk the talk: Your verbal skills leave a lasting impression

Multitasking marvel: Juggling is your specialty

What's in it for you

Salary of £23,878 plus free lunch

40 Hours per week on rota Sunday - Monday

Access to an employee discount portal with savings up to £1,000 a year on groceries, online shopping, cinema, and travel – who doesn't love savings

We haven't forgotten your furry friends! Enjoy a subscription to Tails.com for your adorable pet

Take care of your mind, body, and soul with our Employee Access Programmes

Say hello to a dazzling smile with our dental plan and enjoy fast access to a private GP

Never stop learning and growing with on-demand training and educational videos for both adults and kids

Ready to put the pedal to the metal? Join us in providing BMW Group customers with an unforgettable experience that matches the premium quality of the brand. Apply now and let's hit the road together!