About Us
We are a dynamic and customer-focused company committed to delivering exceptional service and innovative solutions. Join our growing team and be part of a workplace that values your skills and supports your career growth.
Job Summary:
We’re looking for a dedicated Customer Service Advisor to join our team. In this role, you’ll be the first point of contact for our valued customers, helping resolve inquiries efficiently and professionally while delivering a seamless customer experience.
Responsibilities:
- Handle inbound/outbound calls, emails, or chat queries with professionalism and empathy.
- Resolve customer issues by providing accurate information and solutions.
- Maintain detailed and accurate records of customer interactions in our CRM system.
- Identify opportunities to improve processes and enhance the customer experience.
- Meet and exceed individual and team performance targets.
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Requirements:
Previous experience in customer service is preferred but not essential (training provided).
Strong communication, problem-solving, and interpersonal skills.
A positive and proactive attitude with a customer-first mindset.
What We Offer:
- Competitive salary and benefits package.
- Paid training and opportunities for professional development.
- Flexible working hours (if applicable).
- A supportive and inclusive workplace culture.
- Opportunities for career advancement.
Why Join Us?
We believe our team is our greatest asset. We are committed to fostering a positive work environment where you can thrive and make a meaningful impact.
Job Types: Full-time, Permanent
Pay: £24,191.00-£24,573.00 per year
Ability to commute/relocate:

• Leeds: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person