Customer Service and Support

Job Title:
Customer Service Advisor - PO GlasgowJob Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.If you have customer service experience and are seeking full-time opportunity to re-imagine your career in Glasgow, we want to hear from you. We are recruiting smart and motivated Customer Service Advisors for an inclusive city centre team.
You will provide outstanding service at every touch point with customers as Customer Service Advisor. You'll be joining a fun-loving global community of passionate game-changers who deliver exceptional customer experiences for some of the world’s leading brands.
We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries
What you will do in this role:

• Provide a positive customer experience
• Answer queries about the different travel insurance products
• Overcome customer objections and handle customer complaints
• Offer customers additional products and services, allowing them to make an informed purchasing decision

Your qualifications and experience

• Passion for delivering excellent service
• Skillset to work in a customer-centric environment
• Exceptional listening and communication skills
• Resilience, calm demeaner and positive attitude
• Ability to work under pressure

Career growth and personal development
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
Experience the best version of you!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Eligibility to work
In accordance with the UK’s law, only applicants who are legally authorised to work in the UK will be considered for this position.
If this Customer Service Advisor role sounds like the perfect fit for you, apply today.
Location:
GBR Glasgow - 67 Hope StreetLanguage Requirements:
Time Type:
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