The Company:
Merityre Specialists are an award-winning fast-fit retailer based in the Home Counties. With 24 branches spread across Hampshire, Surrey, Berkshire, Buckinghamshire, Oxford and Greater London, we have a turnover of over £30 million and employ approximately 250 staff. Merityre was formed in 1961, and thus is now over 60 years old. It is, and always has been, a family-run business.
We are primarily suppliers of tyres, brakes, exhausts and other ancillary products to the motoring public. We have an excellent reputation in our trade, one that has been earned throughout our history. Our Company mission statement is ‘to provide a service that exceeds our customers’ expectations. We’re seeking an exceptional General Manager to join our dedicated team.
Our Export Team arrange shipments of goods, predominantly tyres, all over the world whilst delivering outstanding, customer-centric service.
The Role:
We are searching for an Export Assistant to join our team. The primary purpose of the role is to assist the Export Manager in all aspects of export operations. The role will involve but is not limited to:
Sales Support:

• Assist the Sales Manager in managing customer enquiries, preparing quotes, and processing orders.
• Maintain and update customer databases and sales orders/records.
• Coordinate with the suppliers/shipping team to ensure timely and accurate delivery of products.
• Participate in sales meetings and provide input on customer needs/supplier performance

Administrative Tasks:

• Handle general office duties such as answering phones, managing correspondence, and organising files.
• Prepare and manage documents, reports, and presentations as required.
• Create purchase and sales orders
• Check and confirm sales contracts from suppliers
• Assist with processing goods-in onto the system

Client Interaction & Sales Trips:

• Support sales initiatives by preparing quotations and following up with clients.
• Accompany the sales manager on trips to meet with clients, as needed.
• Build and maintain strong relationships with clients, providing excellent customer service and addressing any concerns promptly.
• Support export and Channel Island sales
• Liaise with customers, suppliers and internal shipping dept on a regular basis
• Stock posting
• Purchase order processing
• Quality control of contracts

The successful candidate will be able to demonstrate the following attributes:

• Previous experience in sales support, administrative roles, or customer service.
• Strong organisational skills with the ability to multitask and prioritise effectively.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Word, Excel, Power Point).
• Ability to work independently and as part of a team.
• Willingness to travel both solo and accompanied as required.
• Experience in the automotive or export industry.
• Familiarity with CRM software.
• Knowledge of logistics and supply chain processes.

Hours of work: Monday to Friday 08:30 – 17:00
The Package:
The successful candidate will look forward to a range of outstanding benefits including:

• Competitive salary dependent on skills and experience
• Year-end bonus
• Private medical insurance
• Company pension scheme
• Life assurance
• Staff discount
• Driving lesson subsidy
• Refer-a-friend scheme

Job Types: Full-time, Permanent
Pay: £28,000.00-£32,000.00 per year
Additional pay:

• Yearly bonus

Benefits:

• Company pension
• Employee discount
• Enhanced paternity leave
• Free parking
• On-site parking
• Private medical insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Andover, SP10 5JG: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person
Application deadline: 27/09/2024
Reference ID: Export Assistant