United Kingdom Job Openings

Kingsley Healthcare

Family Liaison Coordinator (Care Home)

Olney

FULL TIME

October 11, 2024

About the company
Kingsley Healthcare isn't just a care home group, we are a family where our passionate individuals are changing lives every day. Winners of the 2024 Health Investors Residential Elderly Care Provider of the Year, we are ranked – for the eighth year running! - among the top 20 large UK care home groups (carehome.co.uk) for our exceptional care, and proudly support over 1,500 residents to live in a safe, welcoming and nurturing environment.
We are proud to be ranked No.1 in the UK for our commitment to wellbeing at work (Indeed's Better Work Awards 2023) and our sector-leading 4.7 Glassdoor rating, we are also a Real Living Wage employer, ensuring that we reward and value dedication.
We welcome passionate individuals who want to make a difference to our growing family which puts our people and our residents first.
About the role
As a Family Liaison Coordinator, you will act as a point of contact between our residents and their families, and the home, by providing support and guidance to them during difficult and challenging times. You will also be required to support the Home Administrator and Hospitality Manager in day to day tasks.

Reports to: Home Manager
Skills and attributes
• Relevant experience working in a similar role in a healthcare setting.
• Excellent communication and interpersonal skills.
• Strong organisational and administrative skills, with the ability to manage multiple priorities.
• Ability to work collaboratively with a diverse range of stakeholders.
• Knowledge and understanding of current healthcare legislation, policies, and procedures.
• A passion for delivering exceptional person-centered care.
• A positive and empathetic approach to working with residents and their families.
• A commitment to continuous professional development and learning.

What will you gain?
You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.
  • Olney Meadows Care Home, Olney, Buckinghamshire
  • Pay:: £28,000 per year
  • Type: Permanent
  • Shift: Mixed (Weekdays/Weekends)
Benefits
  • Comprehensive induction and training programme.
  • Opportunities for career development and progression.
  • Employee Assistance Programme
  • Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
  • We’ll pay for your full DBS disclosure
  • Your uniform will be provided – this is another cost that we think it’s essential that we cover for you.
  • Enhanced rates of pay for bank holidays
  • Paid breaks – we think it’s essential that all staff can take breaks without fear of losing money, so we pay for you to have a break during working hours.
Location
Our latest flagship luxury care home combines superb facilities, designed with resident wellbeing in mind, with a fabulous location in the historic market town of Olney, within easy reach of wide areas of Buckinghamshire, Bedfordshire and Northamptonshire. The home's generously sized 66 bedrooms, all with an en-suite, are immaculately designed in bright, tasteful and contemporary colours.

Olney, Buckinghamshire, MK46 5GP

Your right to work in the UK
In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.
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