Field Service Engineer

Functional area: Service

Country: UK - United Kingdom

City: Newcastle

Company name: Atlas Copco Ltd

Date of posting: Sep 12, 2024

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
Join us on our journey for a better tomorrow.

Due to internal promotion, we are looking for an experienced Field Service Engineer to join our team to maintain and service the companies rental fleet assets, providing a professiona, competent and prompt service to all of our customers.

We have a varied product portfolio and service range, including but not limited to compressed air and power generation equipment.

What your day will look like:
Carry out work according to service schedules, conduct test procedures and record information; highlight any service issues on site that may affect equipment performance safety and reliability.

Effectively diagnose mechanical and electrical faults on a varied range of compressed air equipment and associated products

Conduct fault finding assessments and elimination processes

Understand interpret and follow drawings and diagrams.

Induct customers as required, in the safe operations and use of the delivered equipment. Undertake on occasion informal training courses for customers when commissioning or setting up equipment at site.

Request spare parts for maintenance and servicing.

Identify correct manuals, select relevant spares, and follow correct documentation procedures

Assist Managers with client technical support

Completion of concise reports, and when required, participates in discussions / meetings with customers.

Participate in call out rota , answering telephone calls 24/7 when required and attend field call-outs as necessary.

Maintain test instruments, to ensure they remain in good condition. Check calibration prior to use, follow correct operating instructions, and indicate when
repair or recalibration due

Offshore working when required

What experience you will need:

Worked within a service environment / branch and have a proven track record with regard to product knowledge and professional interpersonal skills.

Fault finding and diagnosis skills, and the ability to complete concise and accurate situation reports.

Competent with electrical wiring and air diagrams & drawings, tracing faults through structured elimination process.

Knowledge of international electronic systems, air systems, their symbols, diagrams and colour codings / markings

Skilled in electrical fitting to modify, mount and connect electrical components.

An understanding of Atlas Copco products (PTS, PNS, XRVS, gensets, etc) and/ or knowledge of diesel driven air compressors and associated equipment, desirable but not essential.

Formal recognised time served apprenticeship or relevant work experience or City & Guilds / BTEC equivalent or industry relevant qualifications.

Full Clean Driving License.

This is a Field Based position covering the UK.

Applicants must have the appropriate right to work in the UK

Diverse by nature and inclusive by choice
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