Location: London
Salary: Competitive
The team at Tantrum is seeking a highly experienced Head of Administration to lead our administration function and oversee facilities management across our locations. The Head of Administration will play a key role in optimizing operational efficiency, managing facilities, and ensuring a well-run, safe, and productive working environment. This is a unique opportunity to shape the administrative function and contribute to the smooth running of our offices.
The Opportunity
Our company operates in a dynamic and diverse environment. As the Head of Administration, you will be responsible for managing all aspects of office administration, facilities management, and creating efficient processes to support our team. This role requires strategic oversight, as well as a hands-on approach to ensure that all administrative and facilities needs are met. You will work closely with various departments, ensuring that the workplace is well-maintained, secure, and operates seamlessly.
Your Responsibilities
As the Head of Administration, you will lead our administrative and facilities operations to ensure efficiency, compliance, and high-quality service delivery. Key responsibilities include:

• Facilities Management: Oversee the maintenance, security, and overall functionality of the company’s facilities, ensuring compliance with health and safety regulations.
• Office Management: Ensure that office services, including reception, mail, supplies, and meeting rooms, are effectively managed to support the team’s needs.
• Vendor Management: Negotiate and manage contracts with external service providers, including cleaning, security, maintenance, and office supplies.
• Budget Management: Develop and manage the administration and facilities budget, ensuring cost-efficiency while maintaining a high standard of service.
• Space Planning: Manage office space planning, including seating arrangements, office moves, and space optimization to accommodate business needs.
• Health and Safety: Ensure a safe working environment by implementing and maintaining health and safety policies and conducting regular risk assessments.
• Sustainability Initiatives: Lead efforts to improve the company’s environmental impact, including energy conservation, waste management, and sustainable practices within the office.
• Team Leadership: Manage and develop a team of administrative and facilities staff, fostering a collaborative and customer-focused culture.
• Crisis Management: Develop and implement contingency plans for emergencies and critical incidents, including building evacuations, power outages, and other disruptions.
• Project Management: Lead office improvement projects, renovations, and the setup of new office locations as required.

Skills and Attributes for Success

• Strong leadership and people management skills, with the ability to inspire and mentor the administration team.
• Deep understanding of facilities management, health and safety regulations, and office operations.
• Proven ability to manage budgets and deliver cost-effective solutions.
• Excellent organizational skills and attention to detail.
• Strong problem-solving abilities and a proactive approach to managing workplace challenges.
• Effective communication skills, both written and verbal, with the ability to build relationships across the business.
• A customer-focused mindset, ensuring that the needs of employees are met with high standards of service.

To Qualify for the Role You Must Have:

• A minimum of 15 years of experience in administration and facilities management, preferably within a fast-paced environment.
• Proven experience in managing facilities and administration functions for multi-site operations.
• Strong knowledge of health and safety regulations and best practices.
• Experience in managing vendor relationships and negotiating service contracts.
• Bachelor’s degree in Business Administration, Facilities Management, or a related field.

Ideally, You’ll Also Have:

• Experience in managing office relocations and space optimization projects.
• A background in sustainability practices and initiatives in the workplace.
• Project management certification or relevant experience.
• Experience working in a global or multi-location organization.

What We Look For
We are looking for an administration leader who can manage the complexity of facilities and office operations while ensuring the smooth running of day-to-day activities. The ideal candidate will be highly organized, detail-oriented, and able to manage multiple priorities. You should be comfortable working at both a strategic and operational level, with a focus on delivering excellent service to the business.
What We Offer
We offer a competitive remuneration package and an inclusive work environment. Our total rewards package includes:

• Continuous learning: Develop the skills and mindset to navigate the future of your career.
• Success as defined by you: We offer the tools and flexibility to shape your career in your own way.
• Transformative leadership: Receive the coaching and support you need to become a leader in the industry.
• Diverse and inclusive culture: Be part of an environment that values your voice and supports your growth.
• Work-life balance: Flexible working arrangements to help you achieve a healthy balance between work and personal life.

If you meet the criteria above, we encourage you to apply and contribute to the success of our firm.
Job Types: Full-time, Permanent
Work authorisation:

• United Kingdom (required)

Work Location: In person