International Nurse Coordinator - Twilight
Lakeside North Harbour, Building 1000 Western Rd, Cosham, Portsmouth PO6 3EN
Monday - Sunday between 12:00 noon till midnight, 7 shifts on / 7 shifts off, 4 shifts on/4 shifts off or 3 shifts on/ 3 shifts off.
**To apply to this vacancy, you must be eligible to work in the UK**
This is an exciting and unique opportunity for an NMC registered nurse who would truly like to make a difference in the patient's life, to join a diverse and progressive global Medical Assistance business. The variety of work will present the right candidate with daily opportunities to direct the highest levels of clinical care – anything from a myocardial Infarction in China to a paediatric skiing accident in France. No two days are ever the same.
Charles Taylor Assistance is part of the Charles Taylor Group, a leading professional services company that has supported clients across the global insurance market since 1884.
We are one of the leading providers of medical and security assistance, travel risk management, and travel and health claims solutions. We are currently seeking International Nurse Coordinators to join this critical area of our business.
The International Nurse Coordinator provides a vital lifeline to travellers who are facing unexpected medical circumstances. Those circumstances are often emergencies, so to thrive in the role you must enjoy high levels of verbal and email interaction with customers and colleagues every day.
You should be able to demonstrate high levels of resilience and perseverance as well as the ability to manage multiple priorities, often within tight deadlines. Charles Taylor Assistance is a highly collaborative environment where learning and development is given priority. You should therefore enjoy working in a team and enjoy the process of learning.
Duties and responsibilities of the International Nurse Coordinator:

• Liaise with patients, hospitals, and medical staff across the globe to ensure the correct and appropriate treatment is being given.
• Assess when and how patients are fit to return home
• Deal with all calls in confidence and in an empathetic manner

Experience and knowledge of the International Nurse Coordinator:

• You must have a minimum of 5 years of post- registration experience
• NMC registered
• Recent experience in an A&E / ICU / acute medicine setting
• Tenacious, enthusiastic, and motivated
• Confidence to make clinically sound decisions about patient care as a case develops
• Minimum 3-month office-based training period
• Potential for hybrid home and office working

Salary and Benefits for the International Nurse Coordinator:

• Shift allowance between 8pm and midnight along with weekend and Bank holiday enhancements.
• Simply Health Cash Plan worth £1700 per annum
• Contributory pension scheme
• 33 days of annual leave including bank holidays- full time (incremental with years of service)

Equal Opportunity Employer

Charles Taylor is proud to be an inclusive employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation. We promote a transparent and fair recruitment and selection process, and all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of.
Our values define who we are, what we stand for and how we behave. They guide how we work with our colleagues and our clients, today and in the future. By living our values every day when we come to work, we deliver better results for the world of insurance.

• INTEGRITY: We do the right thing
• COLLABORATION: We are one
• AGILITY: We learn, evolve, and adapt
• CARE: We are compassionate and human
• ACCOUNTABILITY: We take ownership

Contact information

Michael Adair