United Kingdom Job Openings
Davies
Loss Adjusting Technician
Stoke-on-Trent
FULL TIME
October 16, 2024
#INDHP
Duties and Responsibilities
· Supporting dedicated Adjuster(s) in the proactive management of claims.
· Manage caseload in conjunction with Adjusters, acting autonomously within authority levels
· Answer inbound calls, taking action to support customers, suppliers, and clients.
· Review and Issue reports to clients.
· Resolve customer queries, questions, or complaints, working with all parties involved for the best customer outcomes.
· Appoint suppliers and manage progress, independently of Adjuster engagement.
· Make outbound calls to customer/supplier/clients.
· Dealing with and actioning associated tasks in relation to claims.
· Support the Adjuster with making technical decisions, within competency based delegated arrangements.
Skills and Experience
· Minimum of 2 years’ experience in property claims management.
· Ideally experienced in reviewing scopes or work, identifying errors, and missed items.
· Ability add value in claim reserving and reserve movements.
· Ability to deliver outcomes in a fast-paced environment.
· Capable of effective communication – both written and verbal
· Proven experience working as part of a team.
· Excellent time management and organizational skills.
· Competent numeracy, literacy, and IT skills.
· A proactive attitude, and enthusiastic Polite and courteous phone manner.
What we Offer
· Competitive, competency driven remuneration package.
· Career advancement, including development, training, and professional qualifications.
· 25 days holiday (rising with service).
· Reward platform – discounts for over 800 retailers.
· Well-being centre
· Recognition program.
· Fostering friendly employer.
· Pension - matched contribution up to 5%.
· Life Assurance (2 x basic salary).
Job Types: Full-time, Permanent
Pay: From £25,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Employee stock ownership plan
- Free parking
- Health & wellbeing programme
- Life insurance
- Store discount
- Monday to Friday
- Property Claims: 1 year (required)
- United Kingdom (required)
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