Princes Liverpool has an exciting opportunity for a People Services Officer to join the team on a 12 month Maternity Cover contract. This is a rare and exciting opportunity to work within one of the most crucial parts of the Business providing support to all managers and colleagues from a Head Office and UK Manufacturing site perspective.

You will provide an effective HR administration service to managers and colleagues, as directed by the HR Shared Services Manager. This covers Head Office and 8 UK manufacturing sites. Occasional support may be provided to Princes international sites, as requested.

You will actively supporting the HR function with projects and change initiatives as directed. Providing key data and MI reports as required.

Working within the Royal Liver building x2 days a week (Mondays & Wednesdays are anchor days) and x3 days a week from home this role offers a great work-life balance.

Benefits

• Hybrid working policy (x3 days a week working from home
• 26 days Annual Leave including a day for your birthday + Bank Holidays
• Up to 10% Corporate Incentive Bonus
• 14.5% Pension (Princes 9.5% Contribution)
• Critical Illness Scheme
• Enhanced Family Friendly Policy - Maternity, Paternity and Adoption Leave

Job Responsibilities

You will play an active part in supporting the HR function with projects and change initiatives as directed. Providing key data and MI reports as required. The role is varied and you will be working closely as part of a small team, engaging with stakeholders across multiple departments across multiple sites. Attention to detail and prioritisation are key skills required in this role

• Support the effective operation of all HR administration throughout the full employee lifecycle including: sending new starter packs and providing a positive pre-boarding experience, timely processing of changes to existing employment contracts including promotion/salary changes, flexible working requests, maternity/paternity, secondments, calculating holiday entitlements, processing terminations etc.
  Accurately input, update and maintain all employee data on the HR system. Act as HR system ‘super user’ in accordance with internal controls.
• Manage the paper based and electronic personnel files for current and past employees, ensuring full compliance with GDPR.
• Ensure all transactions are completed accurately and in accordance with departmental SLAs and payroll cut-off dates for both weekly and monthly paid employees.
• Produce and distribute correspondence related to annual salary review, incentive and recognition payments, plus other ad hoc requests.
• Answer queries, provide training, build custom reports and produce updated documentation for other HR colleagues on the HR System.
• Understand and ensure full implementation of the Princes policies and procedures.
• Provide timely and professional responses to queries and issues raised by colleagues and managers either face to face, by phone or through the Shared Services mailbox.
• Monitoring staff absence and prompting appropriate action with the line managers and HRBP’s.
• Provide administration assistance as required in purchasing arrangements, including the receipt of goods, processing orders and invoices within SAP system.
• Produce and analyse regular and ad hoc reports for internal and external distribution
• Act as an em Perform super user ensuring all em Perform eligible colleague records are kept up to date.
• Maintain relevant ER awareness by keeping self updated on upcoming employment law changes such as GDPR, Statutory Maternity Pay, National Minimum Wage and how this will impact on current processes.
• Update and maintain the holiday app for all UK sites, providing updated holiday calculations for leavers, flexible working colleagues and new starters
• Coordinate the holiday carry over and flexible holiday annual procedures, ensuring that the app is updated with these changes and Payroll is provided with accurate information
• Update and maintain the itineraries app for all sites across the UK and Europe.
• Produce monthly headcount report by gathering all relevant employee data from the HR system and via site HR. Collate all data and verify accuracy via totals reconciliation
• Create and distribute internal vacancy, company notices and policy reminders.
• Produce and distribute monthly organisational charts and respond to ad- hoc requests.
• Administration of Princes benefits and pension scheme including issuing of all auto-enrolment documentation in a timely manner
• Work collaboratively with the wider HR function to ensure consistency in service and standards
• Deputise for Shared Services Manager in their absence.

Continuous Improvement

• Locate and define new process improvement opportunities using appropriate tools available i.e. excel. Provide relevant process guides for cross-training purposes.
• Provide training support to the functional areas where required
• Partner with HR Business Partner(s) to provide a seamless service to specialist business area(s)

Experience Required

• Previous HR administration experience, preferably in a Shared Services environment
• Experience using computerised HR system

Skills

• Graduate or graduate calibre
• Excellent Microsoft Office skills (in particular, excel)
• Excellent written and verbal communication skills
• Excellent time management, prioritisation, and organisation skills
• Confidential records management
• Ability to work within specified deadlines
• Ability to work within a team as well as on own initiative
• Ability to work under pressure with minimum supervision
• Customer focused mindset with excellent customer service skills

#LI-NS1