Pinnacle Group are looking for an experienced Property Manager to provide a comprehensive housing and building management service for a portfolio of affordable properties. This is a customer facing role, the successful candidate will be an ambassador for Pinnacle Group and our clients and will deliver the highest level of customer service at all times.
You will be joining our Affordable Housing team based in Canary Wharf, London. The Affordable Housing team operates a large mixed portfolio of new and existing Affordable homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes.
This role requires regular visits to site during the week but also allows opportunity for homeworking.
Who We Are
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.
We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.
Who We’re Looking For
We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.
Key responsibilities:

• You will be responsible for ensuring the building is compliant and understanding building safety is key to this role.
• To carry out estate inspections ensuring all communal areas are inspected and relevant actions completed in a timely manner.
• Conduct all property management duties for the portfolio including full void turnaround – viewings, sign ups, processing renewals, arranging inventory and check out appointments, managing ASB, serving legal notices and attending court where required.
• To progress and manage all residential compliance, tenant repairs and log all repairs via Qube PM software.
• Develop positive and effective relationships and ensuring that excellent customer service is delivered at all times.

Key Requirements:

• A good understanding and knowledge of Affordable rent unit management, residential lettings, knowledge of housing legislation and current practice.
• Experience of carrying out maintaining building compliance and good knowledge of current building safety legislation.
• Excellent health and safety knowledge.
• Be able to perform a whole range of housing management, including voids, sign ups, estate inspections and reporting repairs.
• Excellent performance report writing skills.

Our Offer
The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.
We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.
As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.
We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicle Scheme

Contact information

10-278-000 Spaces Central Management Mock