Pinnacle Group are looking for an experienced Property Manager to mobilise and manage a brand new Build to Rent asset in Harlow. Your role will involve management of the overall site and to be the main point of contact for the residents.
This is a full time role working Monday to Friday from 9am - 5pm with a remote working pattern which will involve site visits when required.
You will be joining the Place by Pinnacle team. The specialist Place by Pinnacle brand provides integrated market rental lettings and management services across single family and multi-family properties.

Who We Are
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.
We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.
Who We’re Looking For
We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.
Key responsibilities:

• To manage the customer journey from start to finish inclusive of check in, inventories, tenancy progression, management of repairs, portfolio inspections and tenancy checks, releasing deposits and management of end of tenancy services.
• Health and Safety Operations and compliance experience/knowledge to oversee contracts alongside the Technical Services Team
• To manage the overall site and be the main point of contact for all residents.
• Developing and maintaining strong resident relationships and enhancing the customer experience
• To promote and deliver Environmental, Social and Governance (ESG) resident engagement strategies within your contract.

Key Requirements:

• Operational experience working with and managing contracts within Build to Rent or Residential Lettings
• Strong communication skills
• Be an approachable friendly character
• Good problem-solving skills

Our Offer
The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.
We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.
As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.
We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicle Scheme

Contact information

B&GWW239 Mock