Job Title: Receptionist/Admin
Job summary:
Higham Ferrer's Surgery is a friendly, supportive, semi rural village practice with approximately 6,000 patients.
Main duties of the job:
We are currently looking to recruit a part time enthusiastic and motivated Receptionist/Admin to join our team on a part time contract, 25 hours per week.
This role is a 5 hour working day, applicants must be available to work between the hours of 8am to 6:30pm, Monday to Friday.
About us:
The clinical team currently consists of 2 GP partners, 1 salaried GP, a Clinical Pharmacist, 3 Registrar's, 1 Nurse Practitioner, 1 staff nurse, and a health care assistant. We also have an experienced and supportive Management and Administrative team.
Job description/Job responsibilities

• Reception Duties- Front of House. Taking Queries and answering the phones.
• Admin Duties- Coding, Recalling, Scanning as per the business needs
• Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
• Maintaining and monitoring the practice appointments system
• Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
• Processing and distributing incoming (and outgoing) mail
• Taking messages and passing on information
• Filing and retrieving paperwork
• Processing repeat prescriptions in accordance with practice guidelines
• Computer data entry
• Ordering, re-ordering and monitoring of stationery and other supplies
• Summarizing patient notes

Person Specification/Experience Essential

• Experience with working within a public facing role

Desirable

• Ideally working within primary care, however not essential

Job Type: Part-time
Pay: £11.44 per hour
Expected hours: 25 per week
Schedule:

• Monday to Friday
• No weekends

Application question(s):

• Are you available for work between the hours of 8am and 6:30pm, Mon - Fri ?

Experience:

• Customer service: 2 years (required)
• Administrative experience: 2 years (required)

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person
Application deadline: 13/09/2024
Reference ID: A2448-24-0009