Applicants without two years experience within service engineering, including intruder alarms, CCTV and access control, will not be considered.
Location: Milton Keynes
Benefits

• Competitive salary
• Pension scheme
• Aviva health scheme which includes access to Digital GP
• Discounts on health assessments via Nuffield Health
• Life cover
• Employee discount on security for your home
• Employee Discount Scheme, which is applicable to over 900 of the UK's top retailers, including travel, groceries, gym memberships, utilities and more
• Cycle to work scheme which can save up to 43% on the cost of a bike
• Company property e.g., laptop, phone & plant (drills etc.)
• Local area coverage
• Travel time paid
• Fully expensed vehicle
• Fuel card
• BUPA Dental Care

We are currently seeking a HSS Security Service Engineer. Reporting directly to the regional Operations Manager, the role will entail the service and maintenance of Security Systems, access IP CCTV and VMS Platforms.
The Role

• Attend and undertake servicing of security systems, access, IP CCTV and VMS Platforms
• Attend sites and undertake reactive fault-finding visits and maintenance of installed products
• Understand specifications, drawings and design standards to ensure the systems are installed to the clients brief and standard
• Solution finding and problem-solving mentality and methodology
• Meet deadlines including predefined target times, first fix dates and PMV dates
• Communicate clearly and concisely with the service team and management regarding customer issues or site problems
• Carry out all paperwork and electronic reporting to the service team promptly
• Present a professional appearance at all times
• Active team member of on call service rota
• Commercial awareness to ensure the job is delivered within the timescale allocated

The Candidate

• Good timekeeping
• Customer orientated
• Good communication skills
• Ability to work as part of a team
• Effective verbal and written skills
• Computer literate.
• 2 years experience in a service role.
• Right to work in the UK.
• Driving Licence.

Requirements

• Experience in servicing of security alarm systems, CCTV and Access
• PMV delivery of inspections
• Hold current qualifications or have relevant experience in security alarm systems
• Full UK Driving Licence
• Knowledge of Galaxy Intruder, IP CCTV & Access Control systems
• Pacom equipment knowledge would be advantageous
• Understanding of service delivery and current standards

We actively encourage candidates from all backgrounds to apply for our job opportunities. We are deeply committed to fostering a diverse and inclusive workplace where every individual's unique perspective and talents are not just valued but celebrated.
Job Type: Full-time
Additional pay:

• Signing bonus

Benefits:

• Company car
• Company pension
• Cycle to work scheme
• Employee discount
• Life insurance
• Private medical insurance

Schedule:

• Monday to Friday

Education:

• GCSE or equivalent (preferred)

Experience:

• Service Engineering: 2 years (required)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: On the road