We have a fantastic opportunity for a Service Manager to lead our friendly, motivated teams within our Woodlane Lodge (Leeds) Service. This isn’t just a job; this is making a difference in people’s lives every day.
At Milewood, we are dedicated to delivering the kind of support we would want both for ourselves and our loved ones.
As an established provider of forward thinking living services for adults with disabilities in England, we have over 45 homes throughout the UK, Many are traditional buildings and they are all located in suburban areas, close to community services.
Our approach focuses on seeing care from the resident’s perspective, enabling them to access the choices and rights they deserve and promoting independence within an inclusive community.
Service information
Wood Lane Lodge is a large, detached property on an attractive street within easy walking distance of the Village and a 15-minute drive to the City Centre.
Reporting to: Registered Manager
Hours per week: 40 hours per week, must be flexible to service needs and therefore live in easy commuting distance
Experience: The ideal candidate for this post will hold a Level 5 NVQ or be working towards and be a car driver. Must have experience in a management or a deputy position with experience in completing audits, staff supervision/appraisal and HR processes such as recruitment, absence management and rota generation are essential. Applicant must be confident with MCA and DOLs.
Purpose of Position
To provide day to day leadership for the service and deputising in the absence of the Registered Manager. The role will promote professional, clinical, administrative and financial arrangements, training and care planning within the home. Dealing with the day-to-day management of the home in-line with organisational expectations, to provide high quality care, designed around service users abilities, needs and choices. To be committed to promoting independence and to aid in the maintenance and monitoring of the health and welfare of the service user group. To lead in the management of the home to prevent untoward neglect of furnishings and fitments. Ensure all aspects of Infection Control are followed, implemented and up to date. To work in partnership with all other agencies and to escalate any concerns to the Registered Manager or appropriate internal stakeholders
Responsibilities
Leadership and Management:

• Collaborate with the manager to maintain professional standards and uphold the reputation of our home.
• Ensure confidentiality in all aspects of care and management.
• Delegate responsibilities within legal boundaries and foster a positive working environment.
• Stay informed about health and safety regulations and contribute to staff meetings.

Clinical Excellence:

• Administer medication as prescribed and monitor its effects.
• To assess medical competencies for team leaders and support workers
• Ensure the proper use and maintenance of equipment within the home.
• Respond to the physical, emotional, and spiritual needs of residents with compassion and empathy.
• Liaise with healthcare professionals to provide comprehensive care.

Administrative Duties:

• Foster strong working relationships and adhere to home procedures.
• Maintain accurate records and ensure compliance with regulatory standards.
• Address maintenance issues promptly and responsibly.
• Accompany residents on outings as part of their care program.

Training and Development:

• Develop training methods to enhance residents' rehabilitative processes.
• Provide relevant information and knowledge to staff members.
• Participate in induction training for new staff and encourage ongoing learning opportunities.

Financial Oversight:

• Assist in managing petty cash and ensuring residents receive their allowances.
• Safeguard residents' property and financial assets.

Care Planning:

• Document daily events and collaborate with multidisciplinary teams for comprehensive care planning.
• Facilitate smooth communication during shift changes.
• Provide on-call support and advice to staff as needed.

Qualifications:
Level 5 Diploma in Health & Social care (or working towards)
Relevant experience in a healthcare or residential setting.
Strong leadership skills with a commitment to excellence in care.
Knowledge of regulatory standards and procedures.
Excellent communication and interpersonal abilities.
If you are ready to take the next step in your career and make a positive impact in the lives of others, our client invites you to apply for the position of Service Manager. Join them in creating a warm and supportive environment where residents can thrive.
Benefits
· Competitive Annual Leave – increases with length of service up to an extra week
· Lifestyle savings – From supermarkets and high street shopping, to utility bills and retailers in your local community
· Pension Scheme – auto-enrolment in a pension scheme
· Employee Assistance Programme -accessible 24/7 for your needs
· 24/7 Access to a GP and face to face counselling
· Access to a discounted Health Cash Plan
· Mental Health Support through Able Futures
· Other comprehensive wellbeing support such as self-help books and wellbeing tools
· Employee Referral Scheme
· Extensive induction and training programm
· Clear progression support through funded qualifications and apprenticeships
· Partnership with NEFirst credit union to support with financial wellbeing
· Paid DBS
· Plus many other things and more to come
We are an equal opportunities employer who values diversity and inclusion within our workplace. We are committed to developing a workplace where staff are treated with dignity and respect. We welcome and encourage interaction and enquiries from everyone, regardless of gender, race, age, marital status, religion or belief, disability or sexual orientation. Please contact careers@milewood.co.uk if you would like any further details or to provide feedback about our Equality, Diversity and Inclusion principles
Job Types: Full-time, Permanent
Pay: £28,000.00 per year
Benefits:

• Casual dress
• Company events
• Company pension
• Health & wellbeing programme

Ability to commute/relocate:

• Leeds, LS13 1HH: reliably commute or plan to relocate before starting work (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person